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SEMINAR DETAILS

 

August 28-29, 2012

Michigan Chamber, Lansing

DAY 1: 9am-4pm

DAY 2: 9am-12pm

 

Register Online

EXPERT PRESENTER

 

Toni Talbot

Toni Talbot

is the owner of Human Resource Management Services, LLC (HRMS), a firm she began in 1995. With over 20 years of experience in Human Resources, Toni works with various companies and organizations to help them manage their employee resources. Prior to starting HRMS, Toni worked in corporate American as a Manager of Employee Relations and as Human Resource Administrator. She is a designated Senior Professional in Human Resources (SPHR). Toni is a published author of numerous human resource and management articles. Toni is a member of the Michigan Chamber of Commerce's Executive Committee, Board of Directors and Health and Human Resources Committee. 

UPCOMING SEMINARS 

Surviving Workplace Shooter/Intruder Incidents

July 18/19 (Novi/Lansing)

Forklift Safety Training

August 21 (Lansing)

Accident Investigation

August 22 (Lansing)

Supervisor & Manager Training Course

August 28-29 (Lansing)

OSHA 10-Hour Course

September 24-25 (Lansing)

OSHA 30-Hour Course

September 24-27 (Lansing)

2012 Employment Law Update

October 2/3/4/9/11

(GR/Livonia/Lansing/Mt. Pleasant/Kalamazoo)

 

UPCOMING WEBINARS

Determining Compensable Time for Non-Exempt Employees

July 17 (Online)

EEOC Criminal Background Checks

July 24 (Online)

Establishing a Great Compensation Plan

August 16 (Online) 

Electricity, Natural Gas, Water & Sewer Billing Procedures

September 20 (Online)

Utility Deregulation and Cost Reduction Strategies

October 25 (Online)

Alternative Energy - What it is and What it Costs

November 29 (Online)

 

Certification
Attendees will receive a certificate stating they have completed the Supervisors and Managers Training Course.
HRCI Logo - PHR/SPHR/GPHRThis seminar also qualifies as eight (8) credits toward your PHR/SPHR certification through the Human Resource Certification Institute. (The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.)
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Compliance Seminar
Supervisors & Managers Training Course
Consistent source of training for current, newly-promoted and newly-hired supervisors and managers

 

Organizations need a consistent source of training for current, newly-promoted and newly-hired supervisors and managers. Let Michigan Chamber Services lend you a hand in this proven training program, so all supervisors and managers can get the core skills needed to be better and more effective.
  
The Michigan Chamber has been offering this training with Toni Talbot since 2003 and reviews have always been excellent. Join the number of other organizations that continue to send new supervisors and managers to this highly-acclaimed training every year.

 

Previous Attendee Comments...
Just became Supervisor...great course." August 2011 attendee.
 
"Very effective communicator, knowledgeable, approachable and straight forward. Expressed genuine interest in all our questions and examples." March 2011 attendee.

 

"I have supervised for many years and I still learned many things." August 2010 attendee.
Seminar
Supervisors & Managers Training Course

  

SESSION 1: Fundamentals of Successful Supervision

(Day One, 9:00 a.m. to 12:00 p.m.) 
  • Learn the core roles of a supervisor and manager
  • Obtain techniques to monitor and develop the skills and productivity of staff
  • Learn fundamental and immediately applicable communication skills that will assure understanding and reduce errors 

 

SESSION 2: Employee Performance Development

(Day One, 1:00 p.m. to 4:00 p.m.)

  • Learn how to communicate what is expected of the job
  • Discover ways to objectively evaluate an employee's performance
  • Learn techniques on opening communication channels and influencing improvement in performance
  • Understand the importance of following up and holding individuals accountable
  • Tactics on how to coach employees to meet performance and behavior expectations

 

SESSION 3: Effective Employee Discipline 
 (Day Two, 9:00 a.m. to 12:00 p.m.)

  • Discover easy ways to effectively document occurrences
  • Learn to determine which actions to take
  • Get tips on following through to the end

 Attendees Will:

  • Learn about the true role of a supervisor
  • Note a marked improvement in effectively supervising staff
  • See an increase in productivity, retention of staff and morale
  • Learn from other organizations what they are doing
  • Earn a Supervisor & Manager Certification

Registration

 

$270 Members. $295 Non-Members.

$25 discount for additional registrants.

Maximum of 6 registrants per company.

 

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CANCELLATIONS/SUBSTITUTIONS: You must cancel at least 72 hours prior to the seminar to receive full credit toward another seminar that will be valid for up to six months. Less than 72 hours notice or no-shows will forfeit the registration fee. Substitutions may be made at any time by emailing services@michamber.com or calling 1-888-763-0514 x203.
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