Unless your resort is in a ski belt (or, perhaps especially if it is), you are gearing up for the peak summer season. As you plan for what will, hopefully, be a surge of visitors and guests, it is time to engage in hiring temporary personnel to attend to their needs.
It is critical that you hire the right people and quickly get them up to speed and connected to your facility. Your seasonal workforce may only be with you for just a short time, but poor short-term hires can take a long-lasting toll on your organization. This can be in the form of effects on your year-round staff, theft or destruction of property, or impact on your reputation. With so many popular websites offering travelers the opportunity to write reviews-and so many people relying on these platforms for travel information-new and repeat bookings can be boosted or adversely affected by your guests' experience.