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New Year, New Contact Information?
Has your contact information changed recently? Please remember to call our service department at 1-888-595-6003 to confirm and make any permanent changes.
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Don't Forget To Test Your Alarm!
Reminder, don't forget to test your alarm system at least once a month. If you change phones make sure to test to make sure your alarm system is still sending signals.
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Duress or "Panic" Codes
Did you know our alarm systems include "duress codes"? Entering the code when under duress from an assailant can trigger a silent alarm, alerting police or security personnel in a covert manner.
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Re-Evaluating your Protection
When you had your security system installed, you may have had only a few areas protected in your home/business (such as your doors and some windows). It's always recommended that easily accessible areas should be protected, but it may have not been in your initial budget. In most cases, you can always add to your existing system. Call 1-888-595-6003 or email today to have a security evaluation for recommendations.
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Beware of Bundling Services
Some internet/phone and cable companies are now offering bundle packages that include an alarm. There are many reasons why bundling isn't good. For one, companies tend to want to sell bundling to customers so you'll be reluctant to switch because you have all your services looped together, even if you're unhappy with the company. In addition, these companies do not specialize in alarms so they cannot offer solid technical support, product diversity, as well as reliability to your alarm. Security is an important thing, and bundling it with a one stop shop that doesn't specialize in security is something to truly be cautious about. For more information or questions feel free to contact our service department at 1-888-595-6003.
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Changing Your Telephone Service Provider?
In most cases, your alarm system is designed to work with your telephone line. It's connected in a special way to transmit alarm signals without interference using your main phone line. If this connection is disturbed, alarm signals may not be reported to the central station. Alarm systems may not work or may not be as reliable with some VOIP (Voice Over Internet Protocol) cable telephone service providers
Before making any changes to your phone system it's important to let your telephone provider know that you have a monitored alarm, and call us so we can confirm if it's a reliable source for communication. Test the alarm before your phone tech leaves to ensure your alarm is communicating with our central station.
Another option - keep your traditional landline phone but reduce your service to receiving calls only. This can significantly reduce your phone bill and you can be assured that your alarm will continue to communicate. If you have any questions, call our service department at 1-888-595-6003. |
Interactive Security - Control your alarm remotely with your mobile phone app! Key benefits:
- Advanced home monitoring technology
- Tamper Resistant technology
- No phone line or Internet connection required
- Monitor your property even when the system is disarmed
- Stay aware with email and text notifications
- Control your home via the web or mobile app
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