We are just a few weeks into January and have already we have seen the Dow Jones Industrial Average break through the 20,000 point barrier. Canada's TSX Composite Index is similarly near its historic high. Economic indicators appear optimistic for prosperity in 2017. For many of us, the new year is a time for reflection.
"What did we do well last year, and what didn't go so well? What do we need to improve this year?"
For the Finance & Accounting department, you may plan to (and budget to) improve your company's operational processes,
or automation systems, or data security, or skills training. The list is long. But most importantly, you need to take the time to give your department some acknowledgement for the things you did well. Celebrate your successes. Give your team a well-deserved pat on the back.
Best wishes for a successful 2017.
Wish Campaign Results
Softrak completed its annual Wish Campaign last month. This is a survey that we distribute to clients and channel partners every December. It helps us stay aligned with the software needs of our clients and channel partners, and allows us to gauge our Net Promoter Score measure for customer satisfaction.
Participation numbers were consistent with last year's,,and our NPS score is up. Here are a few "take-aways":
Less than 15% of the respondents work alone in Adagio (85% have 2 or more people working in Adagio concurrently).
The most popular avenue for learning about Adagio is Warren's "Show me how..." video series.
Over 60% are already planning to attend AOC 2017
For all that responded to the survey, thank you for your valuable input.