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Newsletter March 2014

 

  

 

Greetings!    

 

Just a quick update regarding the latest release bringing new features, increased performance and stability.

 

AlarmTraq™ is the leader in Proactive Remote Alarm Monitoring and Management for AVAYA™, Nortel, Siemens, ShoreTel and Cisco Telecommunications Systems. We go beyond alarm monitoring, we take corrective action. For more information visit us at www.alarmtraq.com.

 

Get in touch to find out how you can trial AlarmTraq risk-free for 30 days. For more information click here.

    

AlarmTraq alarm remediation through Avaya SAL connection
Automatic alarm remediation through Avaya SAL

 

Avaya Aura Communications Manager SNMP Traps 
Avaya Aura CM SNMP Traps Configuration

 

View all videos click here.

 

 

 

Virtualized Deployments 
Achieving the highest level of alarm monitoring available while improving hardware utilization, operational efficiencies and reduced costs.

AlarmTraq can be installed on physical and/or virtual servers residing in a data center or on premise.
 
Centralized or distributed - AlarmTraq customers can leverage the deployment model that best suits their specific IT environment.
AlarmTraq and ION Networks join forces to provide secure alarm monitoring to the highest levels of the U.S. Government.
ION is the most trusted name in remote device management and secure access technology.

ION appliances and software enable service providers, equipment manufacturers, government and military agencies, and corporations to remotely manage, monitor, and secure critical voice and data networks.

AlarmTraq integration with ION Networks SA5600
ION ASG Defender Configuration 

Secure alarming with SNMPv3

SNMPv3 primarily adds security and encryption to SNMP Traps.

 

Authentication is used to ensure that traps are read by only the intended

Avaya Aura Communications Manager SNMP Traps
Avaya Aura SNMP Traps

recipient. As messages are created, they are given a special key that is based on the EngineID of the entity. The key is shared with the intended recipient and used to receive the trap message.

 

Privacy encrypts the payload of the SNMP message to ensure that it cannot be read by unauthorized users. Any intercepted traps will be filled with garbled characters and will be unreadable. Privacy is especially useful in applications where SNMP messages must be routed over the Internet.

 

To configure your Communications Manager for SNMPv3 traps follow the procedures listed in 'Configuring SNMP traps' or click here

Secure alarming over HTTPS 

 

When an alarm is generated as an SNMP trap message and forwarded to the Aurora Gateway on the customers network, the alarm is then sent over the internet or WAN using HTTPS and processed by AlarmTraq.
The alarms being sent are encrypted by the gateway, transmitted, and decrypted by the Web Service on the other side before processing. 
 
For more information click here.
Automatic Traffic Measurements for Avaya CM 
AlarmTraq Traffic MeasurementsProvide your customers with comprehensive traffic reporting and help them make informed decisions regarding their voice networking requirements now and as their business grows.

AlarmTraq can automatically schedule traffic measurements on all trunk groups in an Avaya Aura/CM system as well as legacy Definity systems
on a daily basis or on the fly for a specified report period.
Traffic Measurements

Reporting for the data collected over the course of the reporting period is compiled and sent by email attachment to the assigned email addresses defined in the traffic Measurement template. Click Here

Watch a brief video here (12 minutes 23 seconds)

Preloaded Mini Servers 

The AlarmTraq BlackBox server is a perfect "first server" for customers and business partners who want an all in one, complete AlarmTraq solution for their remote alarm monitoring.

 

The AlarmTraq BlackBox server is designed for reliable operation with important server features like its integrated 2.5' 80 GB hard drive, Four USB ports for external modems and support for up to 16 GB of RAM, gives this server room to grow. For more information click here.

 

Order your server loaded with Windows 7 Pro with an AlarmTraq 5 Product ID license for only $1,999.00

NOC Tools crystal reports 
Your Network Operations Center has as its primary task to keep your customers voice networks up and running, making sure what is working continues working, what stops working gets fixed.

For more information click here.

Test INADS Automation enables Business Partners and Service Organizations the ability to automatically test of a large number of systems on a scheduled basis. For more information click here.

Test INADS Reporting provides robust reporting on scheduled Maintenance Routines and compiles reports to help you increase your system's availability. For more information click here.

Crystal Reports engine for more attractive and detailed reports. Use standard AlarmTraq reports or create your own. For more information click here.  

Issue: 44

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AlarmTraq 7.4
AlarmTraq Main  

The new release includes many enhancements to existing features as well as the full range of systems supported. We recently added support for Avaya System Platform 6.3 and IP Office 9.0

 

AlarmTraq 7.4 is a free upgrade to customers with a current support plan and can be downloaded from the AlarmTraq support site

 

 

 

 
AlarmTraq Demo.wmv
AlarmTraq Demo.wmv
 
Avaya CM system with Aurora
Avaya CM system with Aurora

  

Connecting to an Avaya CM system with Aurora
Connecting to an Avaya CM system with Aurora

 

Aurora Remote Access with Avaya IP Office
Aurora Remote Access with Avaya IP Office

 

AlarmTraq Installation
AlarmTraq Installation

 

 

 

 

 

 

 

ShoreTel Splash Installation
ShoreTel Splash

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