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Vol. 5 No. 7
Quick Find Links


Map Sponsors

Aventura Mall 

Sawgrass Mills

Dadeland Mall
Index Sponsors   
To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards. 

To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.
To expand and assist in the training of those entering the concierge profession and, in general, to promote, foster, enhance, and improve the technical skills and professionalism of concierges and guest service personnel.

To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.
To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.

To coordinate, promote and assist in the activities and interests of concierges.



To foster the development of the role of the concierge in the hotel industry and tourism in general.

To maintain the highest standards of concierge service.

To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.


To coordinate, promote and assist in the activities and interests of concierges.
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Members' Corner


"Thank you for your continued support and recommendations. We appreciate your support and know that we couldn't make it happen without you."

For new incentives, contact Marc DuPain of Hard Rock Cafe directly:

O: 305-377-3310 ext. 203
Cell: 305-588-7292
Cell 2: 314-479-5428

Thriller Miami Speedboats

Thriller Miami Speedboat Adventures is a power catamaran that takes you on 45-minute off-shore adventure providing an ultimate sightseeing experience in true "Miami-Vice Style.  Capture views of Miami and it's spectacular skyline from the plush seating in comfort and safety. Cruising along the Miami Coastline, passing by celebrities' multi-million dollar mansions on Star Island, Fisher Island and Miami Beach where you are able to appreciate the Art Deco district of South Beach from Thriller's unique perspective in the Atlantic Ocean.
Open 365 days a year! Departing daily, starting at 11:00 am until sunset.

Private charters available. Contact Ana at (786)477-4988 or

April Birthdays

Juan Calle
Reach Condominium

John Polatzek
Ritz Carlton Key Biscayne   

Desiree Soto
Hard Rock Hotel & Casino

Richard Luna
Pritkin Longevity Center & Spa

Alia Nasser
Marriott South Beach

Nadia Cooper
Ritz Carlton Residences Coconut Grove 

Kristin Tejera
Biltmore Hotel  

Jorge Rocha 
W Miami  

Maya Frenkiel 
Acqualina Resort & Spa

Derek Derefaka 
Beacon Hotel

Francois Calixte 
Conrad Miami

Mauricio Rodriguez 
EPIC Hotel

Kevin Doran 
Private Tours Miami

Jorge Jerez 
Loews Miami Beach

Melina Carillo 
Hyatt Regency Miami
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Miami Sports Month  
APR 1-30
Various Locations
Miami, FL
Highlighting active ways to enjoy the springtime, Miami Sports Month is all about getting outside and staying active. For more ideas and money-saving deals, visit

Miami-Dade County Fair & Exposition
APR 1 - 16
10901 SW 24th St
Miami, FL 33165
The Miami-Dade County Fair & Exposition hosts a variety of indoor and outdoor events, including the Youth Fair. It's the largest fair in Florida and includes more than 90 carnival rides, livestock and agricultural competitions, live concerts and more. Tickets start at $10.

APR 3-6
JW Marriott Miami
Miami, FL
Latino trendsetters and entrepreneurs unite for  Hispanicize Week 2017 . The event will take place at the JW Marriott Miami from April 3-6, 2017. Hispanicize is a launch pad for creative endeavors, new products, technologies, marketing campaigns, films, books and more. Registration starts at $250. 

Miami Beach Gay Pride
APR 7-9
Various Locations
Miami Beach, FL

Featuring a vibrant parade with more than 80,000 participants, the  Miami Beach Gay Pride Festival  is a weekend full of non-stop celebration. Highlights include the High Heel Race, Gay Pride Parade, Miami Pride Cruise and parties at area nightclubs. The mission of Miami Beach Gay Pride is to bring together members of the lesbian, gay, bisexual and transgender communities and their allies with the Miami community. Ticket prices vary depending on the event. 
The Longines Global Champions Tour
APR 13-15
On the sand
Miami Beach, FL
Talented riders and their horses will showcase their jumping skills right on the sands of South Beach for the The Longines Global Champions Tour. As the second leg of the 15-event Championship, Miami Beach will provide the perfect backdrop as the world's top horses and riders compete to gain valuable points in the overall Championship season battle. Visitors will have free access to seating around the arena on a first-come, first-served basis. 
Miami Cattle Show
APR 14-16
Ronald Reagan Equestrian Center
Tropical Park, Miami, FL
Cows in Miami? Absolutely. Attracting 50,000 attendees each year, the Miami International Agricultural, Horse and Cattle Show is held at the Ronald Reagan Equestrian Center at Tropical Park. View live auctions, cattle and horse shows, live music performances, a car show, food trucks and an interactive FarmVille exhibit with live farm animals. 
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Miami Heat 

vs. Cleveland
APR 10 7:30pm


vs. Washington
APR 12 8:00pm

American Airlines Arena
601 Biscayne Blvd 
Miami, FL

Florida Panthers  

vs. St. Louis
APR 6 7:30pm 
vs. Buffalo
APR 8 7:00pm 
BB&T Center 
1 Panther Pkwy 
Sunrise, FL
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The Caretaker
APR 1 - 16
Adrienne Arsht PAC 
Miami, FL

From Nobel Prize Laureate Harold Pinter, The Caretaker  is a powerful, exhilarating exploration of control, social class and the human condition. Hailed by critics as richly poetic, this tangled tale of two brothers and the mysterious stranger who enters their world crackles with absurd comedy that comes to resemble profound tragedy.
Jersey Boys
APR 4 - 9  
Adrienne Arsht PAC 
Miami, FL

JERSEY BOYS  is the Tony┬«, Grammy┬« and Olivier Award-winning Best Musical about Rock and Roll Hall of Famers The Four Seasons: Frankie Valli, Bob Gaudio, Tommy DeVito and Nick Massi. This is the true story of how four blue-collar kids became one of the greatest successes in pop music history!

South Florida Symphony Orchestra: Untamed Spirit

APR 5: 7:30pm 
Adrienne Arsht PAC 
Miami, FL

South Florida Symphony is a member of an international consortium of orchestras co-commissioning a work written for returning pianist Jeffrey Biegel by composer/satirist Peter Schickele's fictitious 18 th  Century alter ego, P.D.Q. Bach's Concerto for VERY Grand Piano and Orchestra . The SFSO is also proud to present the world premiere of Tom Hormel's The Legend of Bird Mountain . Hormel's work opens the concert and Tchaikovsky's fateful 5 th  Symphony's brilliant fortissimos bring the season to a broad majestic finale.
JAZZ ROOTS: From Ma Rainey to Miles Davis
APR 7: 8pm
Adrienne Arsht PAC 
Miami, FL

When the music of Ma Rainey meets Miles Davis, expect the realms of blues and jazz to be out of this world. Originally developed for and performed at Jazz at Lincoln Center this past season, renowned blues-rock guitarist, 2016 Rock and Roll Hall of Fame inductee, and life-long jazz fan Steve Miller hosts a wide-ranging musical revue with special guests Jimmie Vaughan on guitar, Mike Flanigin on the Hammond B3 organ and JAZZ ROOTS  artistic advisor Shelly Berg on piano. Joined by the Henry Mancini Institute Big Band they will take Blues Journey from Ma Rainey to Miles Davis.  
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Bird & Bone

4041 Collins Avenue
Miami Beach, FL

Richard Hales presides at this hotel Southern eatery with Nashville hot chicken, biscuits & more.

668 NW 5th St
Miami, FL 33128

Casual Italian spot specializing in pizzas with gourmet toppings, plus imaginative main dishes.


8601 Biscayne Blvd
Miami, FL 33138

New American cuisine with an eclectic bent is paired with craft beers & wines at this cool hangout.
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FAB 5 

1)  Sky Banditz Kite Surfing

We are a full service Kiteboard Center with longtime Owner and Chief Instructor Francisco Escudero. Our School is located @ the prime Spot for Kitesurfing and Paddleboarding on South Beach. We offer one to one or group instruction for novices to expert level advanced instruction. Skybanditz kitesurfing lessons and programs will allow you to learn the way you want to, by respecting your progression rhythm and allowing you to find a lesson best adapted to you. You can choose different time formats, from one hour up to several days.
2) Sunset Catamaran Sailing

Snorkeling over our reefs by day, cruising - drink in hand - by sunset. These are the daily adventures of the Caribbean Spirit: a huge 50' catamaran docked in Miami. Enjoy a fun-filled day out on the water with the family or a romantic sunset experience later in the evening under the magnificent South Florida sunset.

3) Miami Beach Gondolas

Romance, Relaxation, Adventure and Fun! Indulge in the magical experience of a Venetian Gondola Ride. Take a Romantic Gondola Ride or a Fun Gondola Ride with friends and family on the beautiful Miami Beach Canals. 

4) The Kampong 

Located on Biscayne Bay in Coconut Grove, Florida, The Kampong contains a fascinating array of tropical fruit cultivars and flowering trees.  The garden is named for the Malay or Javanese word for a village or cluster of houses. Some of the first plantings there came from Indo-Malaysia, brought there by the renowned explorer/horticulturist who introduced these species to the United States and who owned the property in the early 1900s. The collections were expanded and diversified by the next owner, who eventually gifted the garden to the NTBG. 

5) Elliott Key

The park's largest island was once a thriving community of pioneers engaged in pineapple farming, sponging, wrecking and other pursuits. Today the island offers camping, picnicking, swimming, wildlife watching and the park's only hiking trail. 
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Alarm Clock
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Wall of Fame

Congratulations on being all the world wants in a concierge!

Ritz Carlton Fort Lauderdale
MAR 25
Brian, the concierge, helped us with dinner reservations and taxis. Both, were a cut above in their customer service.
MAR 23
We also had a very nice personal note from the concierge (Jan) when we returned from a bike ride.

MAR 24
Everyday we were impressed with the personal service at breakfast, on the beach, concierge (thanks Johnny), Aquamarine, pool service (thanks Sara!) and at Costa Grill. 

Trump International
MAR 27
On a positive side, the rooms are beautiful and Eduardo in concierge is so friendly and he always made an effort to makes us happy in anything we needed.
Ritz Carlton Bal Harbour
MAR 25
The nice walk to the Bal-Harbor area shops and restaurants kept things interesting, as did Felipe with concierge ; )

The Betsy
MAR 28
The service provided has been second to none, exemplars being Yusley & Victoria (reception), Alfonso (roof terrace bar), Gustavo (roof pool) and Omar (concierge).

1 Hotel South Beach
MAR 29
Paula in concierge took amazing care of us. Helped us ship bulky luggage, arranged a luxury car rental in a moment's notice.

MAR 31
I made a random request for a mermaid cake for her-- thinking okay something simple right?!... our fave head concierge Brian "twinkles" Bean surprised my little one with an AMAZING cake that wowed my little princess. 
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Supervisory Editor: Miguel Pena
Editing, Web Design, Graphic Design, Writing: Joey Oros

Cover design by Joey Oros

We hope that you enjoyed this edition of The Maestro.