August 2017
Volume 15.2
Irises in bloom
BC ELN Garden Irises in Bloom: photo by Cristen Polley
Connect at a Glance

Despite staff vacations, the BC ELN Office continues to buzz with activity through these hot summer days. In this issue of Connect we share our latest collection of reports, highlight some interesting things we learned at the EDS user group workshop, and create "tweetable" service updates. If you have questions about anything, contact us!
In This Issue
New Actions & Achievements Reports Released

In the April issue of BC ELN Connect we announced the release of the annual Innovation & Success report. We have since released another four annual reports for key services: Arca, AskAway, OutLook OnLine, and WriteAway.

In addition to reporting progress and demonstrating value, this year we created engaging infographics to explain services (shout out to Cristen Polley for her design skills!). We encourage you to peruse these reports at the Actions & Achievements section of our website.
Infographics describing OutLook OnLine_ Arca_ and WriteAway
(L-R) Infographics describing OutLook OnLine, Arca, and WriteAway

EBSCO Discovery Service Workshop 2017: A Day of Discovery!

The 3rd Annual BC EDS User Group/Workshop session was presented by EBSCO with coordination assistance from BC ELN on June 6th, 2017. The full day session was very popular and fully attended by EDS users from across the province. A group of EBSCO sales, development, and product experts presented on a wide-range of topics related to EDS, Full Text Finder, Curriculum Builder, OpenAthens, User Experience (UX) research, Stacks CMS, and FOLIO open source ILS. Participating BC ELN libraries also presented on their experiences and best practices related to EDS.

Highlights included improvements to EDS search & results related to:
  • Citation Algorithm - EDS detects citation searches based on different citation styles and tries to match and pull in results to exactly retrieve the desired item.
  • Auto-Correct - If the system, which learns as it goes, has a high confidence that a search is misspelled EDS will automatically show you corrected results but will only just suggest when unsure.
  • Back-End Thesaurus - The updated EDS back-end thesaurus uses a unified subject index to match-up descriptors from different databases and make cross-searching more effective. For example when a student searches for "gambling addiction" results are matched with authorised language from databases such as Academic Search (DE Compulsive Gambling) and also PsycINFO (DE Pathological Gambling) so students don't necessarily have to know the "correct" language for each database. The EDS thesaurus also treats Canadian & American spellings the same so students won't be stymied by geographical differences!
  • Exact Journal Match - EBSCO has added an exact Journal Title match placard at the top which is populated from your Full Text Finder Holdings Management.
  • Research Starter - The customisable research starter placards can be set-up by individual libraries using CSS/XML to support custom guides/results suggesting library-specific information from a variety of sources including Canvas, SpringShare LibGuides, Stackmap, your website and many more. Contact EBSCO Technical Support for assistance.
  • User Experience (UX) - The EBSCO User Experience (UX) team can assist with usability research within your EBSCO products and without including your website! Assistance is free and can be requested from
Service Updates
This month we thought we'd creatively challenge ourselves to write pithy updates on BC ELN services in 140 characters or less. Harder than it sounds! Need more info on anything? Please contact us.
Getting ever more involved in the #Islandora community! @crkdgt's Islandora Badges module is now part of Islandora Core.
Did you know @Arca_BC content can be indexed by your discovery tools? Integrate your repository with your other resources using OAI-PMH.
AskAway Virtual Reference
What would an even better AskAway look like? The Advisory Committee is building an action plan to guide AskAway's future.
AskAway Virtual Reference
"Even just using one of the suggestions that the librarian gave me helped to improve my search by a lot!" (UVic user) Little tips=big diff!
BC ELN Licensing
We're hard @ work on the Common Suite. Details on the approach and the Steering Committee's recommendation will come out soon. Stay tuned.
BC ELN Licensing
BC ELN has a new license via Consortia Canada. U of Chicago Manual of Style pricing & trial available on our website. Deadline = August 25.
Electronic Health Library of BC
Welcome Dawne B, Julie C, Cathy R, to e-HLbc Management Comm! Much excitement ahead: new Strat Plan, negotiating next Core Suite, & more.

Electronic Health Library of BC
10 yrs & still growing... e-HLbc now welcoming its 50th member into the consortial community! Read all about it in the Year in Review.
OutLook OnLine
BC public and post-sec libs now make patron-initiated ILLs available to 20K+ students and 2 million+ public library users! Does your lib?
OutLook OnLine
Desktop Delivery to Patrons & OpenURL Interlibrary Loan: just 2 enhancements requested by BC libraries expected this year in OLOL.
WriteAway Collaborative Tutoring
WriteAway submissions are up 39% over this time last year; students are keeping our WriteAway tutors busy!
WriteAway Collaborative Tutoring
WriteAway welcomes @TrinityWestern this September! Looking forward to supporting even more student writers across BC
Staff News
The summer has brought some staff changes to BC ELN... The Office has said a sad farewell to Brandon Weigel. Brandon, who has been with BC ELN since 2013, has relocated to Toronto with his wife Darrell and young daughter Amelia. On a positive note, Brandon will continue working remotely from Ontario on a contract basis, focusing mainly on Arca infrastructure.
Sunni Nishimura remains the Arca Administrative Centre lead; Brandon continues his support work for a limited time. With Brandon's departure from AskAway, Cristen Polley has taken over as Coordinator.

Sunni has also joined the e-HLbc Administrative team, focusing on communications and recruitment needs. With Sunni's addition, Leigh Anne Palmer will be able to fully take on the complex licensing portfolios of BC ELN and e-HLbc.

Introducing Dr. Megan Robertson!

Like a pack of proud momma-birds
BC ELN staff flocked around WriteAway Coordinator Megan Robertson on June 9th to celebrate her graduation from the PhD program at the SFU School of Communication.

Megan's doctoral dissertation is called Networks of memory: Vernacular photography, (new) media, and meaning making. Way to go Megan!