Video Conferencing Etiquette?
|  FREE Webinar with Peter Post
June 27th
The average American spends at least eight and a half hours a day in front of a screen - and much of that time is in the office. And since most of our professional communication happens through e-mail, texting, and video conferencing, it is essential that these skills are refined. In this webinar, Peter Post will share tips to help you grow professional relationships when you can't meet face to face.
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The Etiquette Advantage In Business
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Business Etiquette in the News
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Emily Post's Professional Development Content Package
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Just what your newsletter or intranet needs!
Contact Dawn at dawn@emilypost.com for more information. |
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Anna Post Presents
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Watch Anna Post's Business Etiquette presentation to the 2012 Vermont Business Expo
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Essential Manners For Men
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Greetings!
Thank you for subscribing to our Emily Post Business Etiquette e-Newsletter. You, obviously, are a fan of civility in the workplace; we rely on you to fight the good fight in the lunchrooms, boardrooms, offices and cubicles of corporate America. In this newsletter, you will read about a current civility survey, Emily Post's new e-learning modules, summer dress protocols and how to build relationships through active listening. |
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Civility in America Survey
43% experienced incivility at work
| |  Weber Shandwick and Powell Tate, in a partnership
with KRC Research, recently released their annual "Civility in America: A Nationwide Survey."
With the 2012 presidential election on the horizon, the survey focused on political civility or, as the results showed, a lack thereof.
63% feel that we have a major incivility problem in America. Furthermore, a staggering 81% of those surveyed believe that incivility in our government is harming our country's future.
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Business Etiquette e-Learning Launches July 2012
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As evidenced in the above KRC Research survey, we are all affected by incivility - often with detrimental effects. 12% of employees leave companies because of incivility. 12% percent! We all need to take responsibility and do something to alter this statistic.
Here's an easy way to initiate change in your company: Emily Post's Business Etiquette e-Learning for New Hires is a ten-module series, which can be loaded onto a learning management system (LMS) or intranet. The series has been developed to teach business etiquette standards to on-boarding employees. While the series is tailored to the new-hire audience, it can be very useful to managers who are looking to refresh their skills for personal growth and mentoring.
Lesson One introduces two concepts: that "How" matters and that the "Perspective" of other people in business is critical to an individual's success. Lesson Two introduces our Five-step Method for Solving Workplace Situations.
The next eight modules focus on specific areas of business life: Written communication, verbal communication, workplace standards, meetings, professional image, business social, top ten dining tips and the 24/7 professional.
If you would like to purchase the stand-alone module - Peter Post's Top Ten Dining Etiquette Tips - for only $39, please go to the Emily Post Intitute's page on the Global Classroom website. (You will need to create a username and password, and then click on "Courses.") This module will give you a flavor for the rest of the series.
If you are interested in more information on our e-learning for new hires series, please contact Dawn Stanyon at (802) 860-1814 or email her at dawn@emilypost.com for further details and pricing.
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Summer Office Attire
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Summer is full of wonderful distractions, but co-workers' toes shouldn't be one of them.
 The formality of office attire often diminishes as temperatures rise. Every workplace is different and some are more relaxed than others but don't be fooled into thinking that no one will judge your appearance. Be sure you're comfortable with the message your clothes are sending. For women, the more skin you show, the less influence you have. Do you really want to work harder to earn the respect of your co-workers and boss? Keep up a professional look by: - combining seasonal items with lighter weight classics
- pairing capris with a lightweight blazer, sandals with a wrap dress
Happily, unless you work for a conservative office that specifically requires pantyhose and stockings, these can be left in your drawer. Bare legs with a knee-length skirt is 21st century work appropriate. Though Michelle Obama has made them work-chic, tank sleeves are still up for debate in many offices, and that goes double for spaghetti straps. Strapless day dresses need to be saved for weekend brunch. Also avoid: - sheer fabrics
- short skirts
- shorts
- spandex
- bare midriffs
Continue Reading... |
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How To Use Active Listening To Build Relationships
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by Dawn Stanyon, AICI FLC, Professional Image Consultant
When you have an intense or challenging conversation with a
colleague, do you start off intently listening but then...
- mentally drift off and think about what you're going to have for dinner
- jump on top of what they are saying so that you get your thoughts out there
- grab on to one idea that you disagree with and tear in
We all grapple with communication limitations. In a survey by Fierce, Inc. (May 2011), 86% of respondents blamed the lack of collaboration or ineffective communication for workplace failures.
Continue Reading...
Next newsletter: How to respond to negative body language.
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| We would appreciate your help. Please let us know your most pressing concerns regarding business etiquette/civility/relationship issues in the office. Send ideas or questions to dawn@emilypost.com. Thanks!
Sincerely,
Dawn Stanyon
The Emily Post Institute
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