CEO Tickler

Asking the right questions can change behavior and results.

                                      August 2015
Solutions Wanted, But Who Does What?
 
 

The teams here at CU*Answers strive to work cohesively to provide services and products for all of your credit union's needs. From Administration to Web Services, each team works together, but also within itself to offer individualized solutions. Do you know CU*Answers team can provide these resources and solutions? Use the CU*Answers website to research these teams and more. You'll receive the answers in 2 weeks!
Part I: Questions

Connect With This Team for Green Strategies 
From implementing My Virtual Strongbox to finding the right imaging strategy that fits your credit union needs, this team wants to see you paperless and proud. 

Maximize Operations and Efficiency With This Team
This fairly new team was created to give our network of credit unions the upper hand in the market by helping tune up credit union products and services. This team wants you to find the dollar and hold on to it with a strong hand.

Sit Back and Let the Confidence Grow With This Team
Not only does this team pull the levers behind the CU*Answers curtain, they are there for you for specialized file transfers, ala carte processing, and keeping your member data airtight and secure.

This Team Wants to Get You Every Penny You're Owed
Lessen the risk of loss while lending with this team on  your side, contacting delinquent or negative members using professional, structured practices. 

Contact This Team to Get the Word Out
This team works to help you actively engage members across a spectrum of different mediums to focus on retention, brand awareness, and adoption of products and services.   

Keep Your Portfolio Fresh With This Team
This team keeps member purchases protected and helps mitigate risk by keeping your plastics portfolio up to date, encrypted, and in compliance. 

This Team Creates the Content Behind the Clicks
Make sure your internet presence is in tip top shape by working with this team to enhance and modernize your web offerings. They'll even manage it all for you!

Training, Empowerment, and Support Define This Team
From assisting out of balance tellers to completing a loan application to coming directly to your door to train, this team is the front-line for education and is there to support you every step of the way.   

Keep the Foundation Solid Even When the Wind Blows With This Team
This team is here to help keep your business rooted in the midst of disaster by laying down a strong foundation of preparation, planning, risk assessment, and strict guidelines and principles. 

 
About CU*Answers 
CU*Answers is a 100% credit union-owned cooperative serving credit unions that represent more than 1.6 million members. Among its most popular services are its core-processing system, CU*BASE, and its online and mobile banking product, It's Me 247.
Key Event
  
November 10-12
  
2015 CEO Strategies Week 
  
For full details and to register for this event, visit cuanswers.com/events
Contact Us
  
P: 800.327.3478
F: 616.285.5735
Education
  
September 8
CU*BASE and Key Regulations (Reg D, Dormancy, Reg E)

September 8
Managing Compliance: Preparing for Audits and Examinations
   
Using CU*BASE Tools for Bank Secrecy Act (BSA) Compliance

September 8
Monitoring Abnormal Activity

September 9
Teller Techniques and Shared Branching Options

September 9
Member Services: Inquiry and Phone Operator

September 9
Head Teller Vault/Change Fund Management

September 10
Introduction to the Cloud-Based Mortgage Lending Platform: The Loan Fulfillment Center by Accenture/Mortgage Cadence

September 10
Standard ATM/Debit Card Platform


Visit us online at www.cuanswers.com.