Cyber Security Awareness Month

Answers

October 2014

How did you do with this challenge? As the credit union leader, did you answer the questions yourself? Did you involve your team and ask for their help? Read the answers below and see if your answers match up to ours.

If you select to implement this new tool, you can help members keep their account number more private by requiring them to use a username to log into online banking.

Answer: Force Username feature

This is where members can reset their online banking password if they have forgotten it.

Answer: On the OBC login page, using the I forgot my password link

This feature provides members an extra layer of security in online banking by allowing them to set up rules that control access to their account.

Answer: PIB, accessible via the Create My Security button in online banking

This is where members can change their online banking password.

Answer: In the Info Center in online banking

This is something the member can set up in online banking that will prompt credit union staff to verify the member's identify before providing account information or performing a transaction over the phone.

Answer: A code word

Keep Asking Questions!

Did you find all the answers? Did your team come up with the same answers as you? Look for the next CEO Tickler, which will show you even more helpful resources for your credit union and your members!

Read previous CEO Ticklers here: http://cuanswers.com/newsletters.php

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