Facility e-Newsletter Header
A publication produced by COPIC
Facility Patient Safety & Risk Management
"Every individual matters. Every individual has a role to play. Every individual makes a difference."
 
----Jane Goodall
Primatologist and Anthropologist
Medical Trivia Question
Q: What part of your body has the most sweat glands?

Answer is located at the bottom of this column. 
In This Issue
COPIC Quick Links
FAQs of COPIC
Best Practices: Working with Allied Health Professionals
Provider and Patient Perceptions of Communication-and-Resolution Programs
Save the Date: 2018
COPIC Points Program for Facilities
Legislative Updates
Value-added Resources
Regulatory News
Infection Control Resources
News and Tools
Contact Us
 

Upcoming Educational Conferences
Colorado
Risky Practices: A Human Resource Management Workshop
Aug. 22, 2018
Courtyard Marriott
Cherry Creek/Denver, CO

Colorado Hospital Assn. Annual Meeting
Sept. 12-14, 2018
Marriott Resort
Vail, CO

Colorado Rural Health Clinics Annual Conference
October 17-19, 2018
Marriott Colorado Springs
Colo. Springs, Colorado 

Colorado Healthcare Associated Risk Managers Annual Meeting
August 23, 2018
COPIC
Denver, CO

Nebraska
Nebraska Rural Health Annual Conference
September 19-20, 2018
Younes Conference Center
Kearney, NE

Nebraska Hospital Assn. Annual Convention
October 24-26, 2018
Embassy Suites La Vista
Omaha, Nebraska  

man_in_seminar
COPIC Quick Links




Facility Loss Run
Please contact
Johnathan Leopold at
(720) 858-6171 for questions regarding loss runs.


Username/Password
Contact Charesse Hansen  at (720) 858-6127  for COPIC username and password assistance.
 
Medical Trivia Answer
Q: What part of your body has the most sweat glands?

A: Your feet.

New from ECRI
ECRI Institute offers free resources to help health care providers improve the quality and safety of the care they provide. The Patient Safety Center contains world-class research, guidance, and tools made available to the public.

COPIC Logo
 July 2018
Frequently Asked Questions of COPIC
COPIC fields thousands of risk management questions a year. Below are a few common questions we've received, along with a brief answer. As always, please call COPIC with any questions you may have.
  1. Q:  Do volunteer physicians need to be credentialed since they are uncompensated and/or may be retired?
    A: Yes, volunteer physicians must be credentialed regardless of compensation/retirement status. 
  2. Q: How do you respond to a critical review on a Google/business website? 
    A: Caution is advised when considering a response. It is imperative that no PHI is included. Carefully weigh whether a written response is necessary, or if a response offering to discuss the individual's experience off-line will be satisfactory. Responding in this way shows attentiveness, while respecting the individual's privacy. Read our article about Physician Review Sites for more suggestions. 
  3. Q:  Are EMTALA requirements enacted when a hospital's emergency department physician attends to a patient in an ambulance (upon an EMT request), that has been transported to the hospital's helipad for imminent transport to a facility with a higher level of care?
    A: Since the EMTALA screening requirement applies once a patient presents on "hospital property" then yes, this is probable given that the EMTALA state surveyor interpretive guidelines state "if any ambulance (regardless of whether or not owned by the hospital) disregards the hospital's instructions and brings the individual onto the hospital campus, the individual has 'come to the hospital' and the hospital has incurred an obligation to conduct a medical screening exam. However, if ambulance services/other hospitals routinely use the hospital's helipad for the purpose of transporting only outgoing patients, EMTALA would not be triggered unless the patient decompensated while at the helipad, then it would be incumbent on that facility to provide an MSE and stabilizing treatment within its capacity if requested by medical personnel accompanying the individual.
Best Practices: Working with Allied Health Professionals
Physicians are working more frequently with allied health professionals (AHPs) such as physician assistants (PAs) and nurse practitioners (NPs). In these collaborative scenarios, there are several potential liability risks for the supervising physicians and the AHPs. Read this COPISCOPE excerpt to examine case studies, lessons learned, and obtain general guidelines for working with AHPs.
Provider and Patient Perceptions of Communication-and-Resolution Programs
Communication and Resolution Programs (CRPs) continue to gain awareness as an alternative to litigation to address the needs of patients and their families after an adverse event. Two recent publications explored the experiences of providers and patients who have been involved with CRPs. A 2017 Health Affairs article and a 2017 JAMA Internal Medicine article examined patients' and family members' experiences with CRPs. Read this COPISCOPE excerpt to learn the insight these articles provided regarding the experiences of providers and patients who have been involved with CRPs.
Save the Date: 2018 Patient Safety & Risk Management Forum
The 2018 Forum will be held at the Brown Palace Hotel in downtown Denver.  

Save the date:
October 3-5, 2018
Brown Palace Hotel
Denver, Colorado

Facility primary contacts will receive registration information via email in July. Contact Charesse Hansen at (720) 858-6127 with questions or for more information. 

ACT NOW! COPIC Points Program for Facilities
Earn COPIC Points and reduce your 2019 COPIC insurance premium. Facilities insured under our facility policy form are eligible to participate in the COPIC Points Program for Facilities.  Click here for additional information .

To earn COPIC points through a facility assessment, orientation visit, or seminar, please contact us immediately and schedule a visit before the calendar fills up.
 The cutoff date to schedule a service for 2018 is November 5th. Additionally, no visits will be scheduled after December 15th.

Points accrued this year, January 1, 2018 to December 31, 2018) will apply a discount when you renew in 2019, regardless of the month of renewal. Starting January 1, 2019, a new cycle of points begins for 2020 policy renewals. Contact
Laura Dixon  at (720) 858-6126 with questions. 
Legislative Updates
COPIC has long believed that taking an active role in advocating on legislative issues is an important way to maintain stability for access to quality care. That is why we continuously monitor legislation that may impact health care.
 
Federal:
The Good Samaritan Health Professionals Act (H.R. 1876), a bill that grants immunity from liability for health care professionals when they are providing uncompensated care to  victims of a federally declared disaster, passed out of the House Energy & Commerce Committee on February 14, 2018. The bill is now poised for either the House floor or for addition to other pending health care legislation

The Protecting Access to Care Act (H.R. 1215) has not advanced since it was received in the Senate and assigned to the Judiciary Committee in late June of 2017

Colorado:
The Colorado General Assembly has adjourned for 2018. Below are a few bills that may impact your facility:
  • Senate Bill 22-Clinical Practice for Opioid Prescribing
  • Senate Bill 146-Freestanding Emergency Departments Required Consumer Notices
Nebraska:
The Nebraska Unicameral convened January 3, 2018. Below are a few bills that have been introduced: 
  • Legislative Bill 931 (and 788)-Provide requirements for opiate and controlled substance prescriptions
  • Legislative Bill 104-Provide for a Surrogate to Make Health Care Decisions
Read the full update here. COPIC will continue to keep you aware of specific legislative priorities involving health care and alert you so you can be informed and involved.
COPIC Value-Added Resources
COPIC is Now ANCC Accredited 
COPIC is authorized to present and award
CNE credits for nursing staff education programs. Contact Laura Dixon at
(720) 858-6126 for more information.

COPIC Peer Review Network (CPRN)

Connects Colorado facilities with providers who can serve as a resource for performing external professional review services. Additional details are available on our website. (Login with username and password is required to access this information.) Contact Charesse Hansen at (720) 858-6127 for login assistance.

Complimentary Human Resource (HR) Hotline 
The HR Hotline connects you with our experts who can help resolve employment-related issues. In addition, we can identify outside resources to handle complex employment law situations. 
(844) 208-4680
Mon-Fri, 8:30am-5:00pm (MST)

Education for Physicians 
and F acilities
We provide in-person and on-demand courses to earn CME credit and COPIC points. See our education catalog for a list of seminars available to schedule at your facility.
Congratulations!
Two Nebraska hospitals have been recognized as one of the 150 top places to work in health care. Boone County Health Center (Albion) and Great Plains Health (North Platte) were recently recognized by Becker's Healthcare's "150 Top Places to Work in Healthcare----2018" list, which highlights hospitals, health systems, and health care companies that promote diversity within the workforce, employee engagement and professional growth. Read more here.
Regulatory News
Infection Control Resources 
News and Tools
Thank you for your commitment to patient safety and improving the practice of medicine. Always feel free to contact COPIC with any questions you may have about Patient Safety and Risk Management services.
  
Sincerely,

Laura Dixon, BS, JD, RN, CPHRM

Director, Patient Safety and Risk Management, Facilities and Operations

Phone: 720-858-6000//Toll Free: 800-421-1834