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You are receiving this e-mail because you are enrolled in the New York City Housing Authority (NYCHA) e-payment system, and you pay your monthly rent online through automatic recurring payments.


Please note: NYCHA has a new electronic rent payment process provider. Any recurring rent payments scheduled after July 13, 2012 with the old e-payment provider will be terminated. To ensure that your rent payments are made on time, please do the following:

  1. Sign-up with our new electronic rent payment provider: (follow the instructions for Online Rent Payment).
  2. Set-up a new recurring payment schedule  
  3. Enjoy the new features (free online rent statements with e-bill; no-fee online rent payments via e-check)

Thank you for being a valued customer, and for using the available technology to make your monthly rent payments. We hope you will enjoy the new features and ease of convenience that our new e-payment provider offers.


If you have any questions about the new online rent payment system, please call NYCHA at 212-306-4322.


Thank you,


New York City Housing Authority