June 27, 2016


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Upcoming Events

July 4, 2016
4th of July Fireworks Display   Contact City of Yankton Parks & Rec  668-5230 for more information
July 7 & 21, 2016
Bragging Rights  
July 12, 2016
Summer New Member Social 
July 15- 17, 2016
Crazy Days Sidewalk Sale Yankton Mall 
July 28, 2016
Downtown Professional/Retailors Event (more details to come)
July 29, 2016
Downtown Vacant Building Tour (more details to come)
July 30, 2016
Downtown Crazy Days
August 10, 2016
New Teacher Luncheon 
August 16, 2016
Yankton School District New Teacher Coffee (details to come)
August 17, 2016
Sacred Heart School New Teacher Coffee (details to come)
August 19-21, 2016
Riverboat Days Click here for website
August 26, 2016
Golf Day (details to come)
Sept. 8 - Oct. 6, 2016
Leadership Yankton 2016  To learn more, click here

Online Customer Service Training Available
Did you know the South Dakota Department of Tourism offers an online customer training program?  Why is great customer service important?  Look at just this one statistic:
  • In the US, the cost of poor customer service is $41 billion per year.
Don't have time to put together a customer service training program?  No worries - you can have your employees do it online.  Just go to http://sdvisit.com/programs/service/customer_service.asp.  Click on 'Online Customer 
Service Training Login' towards the bottom of the page.  ID Code on the next page is servicesd.  Managers, Owners and Teachers can then set up an account for their business.  Once you've set up an account, you can send the link and log-in information out to your employees.  There are 8 skills that are taught as part of this program.  As a manager/owner, you can track which employees have logged in, where they are at in the program and then print certificates you can hand out at the next staff meeting.
The Yankton CVB would like to challenge each business to have their employees complete this online training.  At the end of June, send in a screen shot that shows your employees completing the course on your 'manager module' or a copy of their certificates.  Each business who enters will be put in a drawing which will take place July 1.
Donations Needed!
The Czech Days Parade was held Friday, June 17 in Tabor.  The Chamber Ambassador's float promoted Yankton's Riverboat Days which is coming up August 19-21.   T he Chamber is looking for donations of trinkets to hand out during the parade.  If you have something with your business logo on it that you would like handed out, please drop it off at the Chamber office by Friday, August 12 or call 665-3636 and we will pick it up.
THANK YOU!!
Businesses on Hwy 50/4th Street Construction
Every Tuesday, weekly construction meetings will be held at 9 am at the Yankton Chamber of Commerce to discuss updates on the Hwy 50 project.  Businesses are invited to attend to hear about the progress.  If you are unable to attend, updates are available at  www.sddot.com .
Yankton Area Chamber of Commerce
(605) 665-3636
chamber@yanktonsd.com
Convention & Visitors Bureau Calendar
Need to get your event listed?  Submit an Event!
View Printable Calendar  


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Picker's Paradise held its relocation ribbon cutting on Thursday, June 23.  They have moved to a new location on the northwest side of the Yankton Mall.  Their mall hours are 10 am- 7 pm Monday-Saturday and 1 pm- 5 pm on Sunday.   Picker's Paradise buys, sells, and trades a variety of everyday necessities as well as collectible and fun items.  Congratulations on your new location!
New to the Meridian Plaza
Free Concerts series happening next to the Meridian Bridge.  Click on the advertisement below or go to www.facebook.com/musicatthemeridian/  
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Business Education Video Library
If you are not receiving the weekly helpful hints, please call the Chamber at 665-3636 so we can add your name to the "Opt-in" list.
In This Week's Library
Profitability- Keeping Your Employees Honest Part 1 and Beware Fake IRS Scam  - Ruth King opens up her two part series on how to keep your employees honest and make sure no one is stealing from you. She also warns about a Fake IRS information scam that is currently circulating. 
   
HR Heaven or Hell - HR Questions: Hiring by Gender, Unpaid Interns, Non-Profit Employee Volunteers   - HR Consultant Suzi Lemen answers questions like, Can you hire specifically by Gender?, What are the Rules regarding Unpaid Interns?, Non-Profit Employees - Paid vs Unpaid Volunteer Work.
 
Personal Development - You Were Born to Stand Out  -  Lisa Grunden shows you how to tune out the negative, nagging voices of those around you so you can maintain your focus and reach your fullest potential. 
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2016 Chamber Board 

President: Chris Ferdig; Vice President: Bridget Benson; Secretary/Treasurer: Ken Kopetsky

Board Members:  Chuck Aman ~ Kevin Hunhoff ~ John Kraft ~ George Lundgren ~ Tammy Matuska 

Cynthia Miller ~ Kristi Palecek ~ Kathy Quinlivan ~ Barb Rezac 

Becky Souchek ~ Jack Weeks ~ Todd Woods

Past President:  Josh Svatos 



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