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February 24, 2017
Consumer Alert
OPC Assisting Washington Gas Customers Reporting Unusually High Bills
Dear Consumer,
The Office of the People's Counsel has received an increasing number of complaints from consumers who say their recent Washington Gas heating bills have been significantly higher compared to their historical usage. OPC, addressing complaints on a case-by-case basis, has reported the concerns to WGL and is determining if a formal investigation by the DC Public Service Commission is warranted. There may be cause for alarm because the uptick is occurring during unseasonably warmer winter weather.
If you have experienced a problem with your Washington Gas heating bill, call OPC at (202) 727-3071 to speak with a consumer outreach specialist.
OPC also encourages you to keep up-to-date on this and other important OPC news by following us on
Facebook and
Twitter.
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