The Bureau believes that there are three areas of interest that need to be considered in order to implement its plan to include the Narratives: (1) the direct and indirect benefits to consumers, (2) the benefit to the Bureau, and (3) the advancement of open government principles. Permit me to provide a synopsis of each of these vectors.

Before I jump into the deep pool of consumer complaint machinations of the Consumer Financial Protection Bureau ("Bureau"), I would like to offer a definition of a word. That word is "allegation." Here's my definition of an "allegation", liberated from its legalistic moorings: 'An accusation that someone has done something illegal or wrong, which may be true or may be false, typically made without proof, or sufficient proof, and eventually may or may not lead to somebody being found innocent or guilty of doing something illegal or wrong.'  

Please keep my definition in mind as we explore together the Bureau's new Proposed Policy Statement regarding consumer complaints, issued on July 16, 2014.