Working remotely? 8 ways to connect with colleagues and clients around the world
By Amanda Valle
As more people work remotely from home offices, shared spaces or even Starbucks coffee shops, effectively connecting with colleagues and clients around the world is becoming a vital career skill. Many of us have gone from working at corporate headquarters - steps away from the center of all power and decision making - to running regional and home-based offices, where the majority of our colleagues can be as far as 10,000 miles away.
Pay-for-service-performance compensation structures on the rise
By Joseph A. Michelli
Today's consumers expect (no, demand) an extraordinary service experience. Providing it is no longer optional. With a hypercompetitive global economy spawning endless options for consumers - who, not incidentally, come to the table armed with reams of Internet research - players who can't continuously up the delight ante might as well hang it up now.
Research War Stories: The "senile head of the household"
Murray Simon says that as a health care marketing researcher, he sometimes finds himself in the position of having to explain to his clients something technical that was said during a focus group or individual interview.
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