October 29, 2013
As promised, we are sending daily updates regarding system performance and support. We will continue this communication as long as there is news to share.
Error Page upon Submission. On occasion, an applicant may see an error page upon submission. If this happens, the applicant should log out of his or her account and then log back in and go to the Dashboard. The Dashboard should display confirmation that the application was submitted despite the error message observed during the submission process. The problem is with the page redirect, not the actual submission. We are working to fix this issue.
Unable to Create Account. There are some cases where recommenders are not able to create an account after clicking the here link within the recommender email invitation. If you encounter this issue, please contact the Help Center at recsupport.commonapp.org so that the support team can resolve this for you.