As promised, we are sending daily updates regarding system performance and support. We will continue this communication as long as there is news to share.
Status of Submitted School Forms. Today's update contains important information about the status of school forms you may have already submitted on behalf of your students. We invite you to share this update with students, parents, school administrators, or anyone else who might benefit from the context.
The Common Application has 517 member colleges. Of these, about half download forms manually and then mark those forms (applications, school forms, etc.) as received.
The other half use a daily automated process to retrieve their files. Of these, about half are live and downloading their files, which they can mark as received. The remainder are either testing or have been waiting to go live until we could fix a problem that was causing errors in the downloading/printing of school forms. That fix rolled out on Thursday.
Some counselors have expressed a concern that they have not been able to confirm receipt of submitted forms. This can be attributed to two factors. First, Naviance accounts are not accurately reflecting form status. This is a known issue on their end that they are working to resolve. Second, the 25% of our members who have not yet gone live with their automated process cannot yet convey to applicants and recommenders that forms have been received.
It's important to draw a distinction between not receiving a form and not being able to confirm that a form has been received. What some counselors and applicants are encountering is very much the latter. At the moment, many of you are experiencing the electronic equivalent of admission offices' not being able to find your envelope in an Everest-sized pile of unopened mail. That is frustrating. Based on the hard work of our development team and the college's operations teams, we are almost past this hurdle.