Resources
Show Me the Steps
Show Me the Steps puts all the pieces together for you by providing simple step-by-step instructions on how to complete various tasks in CU*BASE.
  
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October 2013
Did You Know?
Every month at CU*Answers...
holds new information to be aware of and has something noteworthy to remember. Did you know?  That's our purpose behind publishing this short, informative newsletter.  Here are a few things we think you'll want to know.
13.2 Release Information
Release 13.2 was implemented for Online CUs on October 6, 2013.  Self Processing CUs can expect to receive this upgrade on November 4-5, 2013. Highlights from this release include the new targeted tiered services dashboard, a complete redesign of the service charge program, and enhancements to improve clarity when processing instant issue ATM/Debit and Credit Card Requests.
  
Once a CU*BASE release has been implemented, the documentation is available for reference on our cuanswers.com website.  We keep it in a safe place for easy access. Catch up here:
Stay Protected With Windows 7
       
  
Get Windows 7 before Microsoft ends support of Windows XP in April 2014.
  
Doing so will ensure you receive the highest levels of security.
  
With Windows 7, you'll have:
*        Free CU*BASE GOLD session encryption - Learn more
*        Hard drive encryption for laptops available - Learn more
*        Continued Windows security updates - Learn more
  
Additionally, getting Windows 7 will ensure you receive continued Windows support, as well as continued support of CU*BASE.
  
For a proposal to upgrade to Windows 7, contact the CU*Answers Network Services team at [email protected] or 800.327.3478, ext. 266.
  
  
Show Me the Steps
This reference tool can be used by the credit union to easily find simple step by step instructions on how to complete tasks within CU*BASE GOLD.  To access Show Me the Steps, use the Network Links button located on the upper right hand corner of any GOLD menu screen. 
Social Media High Intensity Training
Chatter Yak! is offering social media training at CU*Answers on January 31, 2014.  This training will include topics such as: Social Media Communication Strategies, Internet Marketing Compliance and Regulation, and Case Studies of CUs using Social Media Effectively.  Click here  if you are interested in learning more about this event.
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