Resources
Show Me the Steps
Show Me the Steps puts all the pieces together for you by providing simple step-by-step instructions on how to complete various tasks in CU*BASE.
  
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June 2016
  
Did You Know?
CU*Answers...
holds new information to be aware of and has something noteworthy to remember. Did you know?  That's our purpose behind publishing this short, quarterly informative newsletter.  Here are a few things we think you'll want to know.
Release Planning
Ever wonder what's coming for CU*BASE or It's Me 247 online banking or other CU*Answers tools?  This page is intended to help you keep in the loop for things that are in the pipeline or nearing completion.  Just remember that our development cycle is a living, breathing machine and we are committed to remaining flexible and nimble so that we can continue to meet the needs of our clients, partners, regulators, and, most importantly, your members.  (In other words, all dates and slated projects are subject to change!)
 
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Customized Training Environment: CU*BASE CTE
The CU*BASE Custom Training Edition (CTE) is a new alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. For a one-time setup fee plus a monthly maintenance fee, you can have a copy of your own membership data set up as a training environment, available only to your credit union's employees.

The CTE gives your team a safe place to practice using CU*BASE tools, learn new skills, and experiment with new features without potential harm to your live member data. And because it's a copy of your actual files, both the product configurations and member accounts will be familiar and will behave like they do in your day-to-day environment.

Whether introducing new employees to CU*BASE or helping existing employees practice new skills, your CTE environment is perfect for keeping your team up to speed on the tools they'll use every day to serve your members.

CU*Answers | 800-327-3478 | [email protected] |