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Disneyland Resort Offers 36 Percent Increase to Minimum Rates During Negotiations
with Master Services Council
Disneyland Resort has offered one of the most significant wage increases in its history – a 36 percent increase over three years to minimum rates for hourly cast members represented by the Master Services Council. This would put Master Services cast members at $15 per hour by 2020, two years ahead of California’s minimum wage. The offer was made in April as part of the resort’s ongoing contract negotiations with the Master Services Council, which represents the company’s two largest labor contracts, and includes approximately 9,500 hourly cast members.

“Disneyland Resort has created 10,000 new jobs in the last decade—and that’s just the beginning,” said Josh D’Amaro, president, Disneyland Resort. “Today’s investment in our cast — along with world-class training and development opportunities for both full- and part-time cast members — confirms that working at the Disneyland Resort is not only a good opportunity today, but a pathway to growth opportunities and career advancement tomorrow.”

Upon ratification, this wage proposal for Master Services cast members will increase the minimum rate by 20 percent, immediately moving from the current minimum rate of $11 to a new minimum rate of $13.25. The offer would continue to increase minimum rates to $14.25 in 2019 and $15 in 2020.

Disney is committed to providing cast members with a comprehensive, holistic employee experience through multiple touch points. Earlier this year, the company announced an unprecedented education investment program for both full- and part-time hourly cast members, with an initial investment of $50 million for the first year and an ongoing annual investment of up to $25 million. This program, which officially launches this fall, will provide tuition assistance and other support for Disney cast members interested in obtaining a college degree or gaining valuable skills through vocational training — opening up additional opportunities both within and outside of Disney.

“Our cast members want opportunities to learn and grow over the course of their careers. In fact, two-thirds of our surveyed cast expressed interest in the new program and we are proud to provide resources to help them advance and develop,” said D’Amaro.

Over the last decade, Disneyland Resort employment numbers have increased by 50 percent, adding 10,000 new jobs, for a total of 30,000 cast members, making the resort the largest employer in Orange County. With the opening of Star Wars: Galaxy’s Edge in 2019, and other expansion projects, thousands of additional roles will be added.

In addition to operations jobs, Disney’s significant investment in Anaheim has created nearly 2,000 construction jobs since 2016. 
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