June 6, 2016


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Upcoming Events

June 14, 2016
Community Conversation Powered by the Bush Foundation
Open to all non-profits, municipalities, counties, and economic development groups.  Mount Marty College Roncalli Center Dining Room, 10 am - 2:30 pm.  Click here for more details ...
June 21, 2016
11th Annual Ag Gala 
This annual Ag Gala is held in June to honor the agriculture industry. Each year during the event... read more...
August 10, 2016
New Teacher Luncheon (details to come)

Donations Needed
It's PARADE time again and the Chamber is looking for donations of trinkets to hand out during the parades.  If you have something with your business logo on it that you would like handed out, please drop it off at the Chamber office by Friday, August 12 or call 665-3636 and we will pick it up.
THANK YOU!!
Members on the Move
  • Webster Elementary receives a gift of 13 Apple iPads from Yankton Medical Clinic.  "We have outstanding educators in our community, and these are just tools that can assist them as they help shape our standing young people" said Dr. Nielsen of YMC. 
  • Walgreens is helping to raise funds to fight kids' poverty through Red Nose Day.  Employees wear Red Noses to kick off the nine week charitable event. 
  • Southeast CASA (Court -Appointed Special Advocates) provides advocacy services for children in Yankton, Clay, and Bon Homme counties who have been placed in foster care due to parental abuse or neglect.  Since April 2012 they have advocated for 78 abused or neglected children.  Southeast CASA has 18 highly trained volunteers.  
Businesses on Hwy 50/4th Street Construction
Every Tuesday, weekly construction meetings will be held at 9 am at the Yankton Chamber of Commerce to discuss updates on the Hwy 50 project.  Businesses are invited to attend to hear about the progress.  If you are unable to attend, updates are available at  www.sddot.com .
Yankton Area Chamber of Commerce
(605) 665-3636
chamber@yanktonsd.com
Convention & Visitors Bureau Calendar
Need to get your event listed?  Submit an Event!


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Online Customer Service Training Available
Did you know the South Dakota Department of Tourism offers an online customer training program?  Why is great customer service important?  Look at just this one statistic:
  • In the US, the cost of poor customer service is $41 billion per year.
Don't have time to put together a customer service training program?  No worries - you can have your employees do it online.  Just go to http://sdvisit.com/programs/service/customer_service.asp.  Click on 'Online Customer 
Service Training Login' towards the bottom of the page.  ID Code on the next page is servicesd.  Managers, Owners and Teachers can then set up an account for their business.  Once you've set up an account, you can send the link and log-in information out to your employees.  There are 8 skills that are taught as part of this program.  As a manager/owner, you can track which employees have logged in, where they are at in the program and then print certificates you can hand out at the next staff meeting.
The Yankton CVB would like to challenge each business to have their employees complete this online training.  At the end of June, send in a screen shot that shows your employees completing the course on your 'manager module' or a copy of their certificates.  Each business who enters will be put in a drawing which will take place July 1.


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Business Education Video Library
If you are not receiving the weekly helpful hints, please call the Chamber at 665-3636 so we can add your name to the "Opt-in" list.
In This Week's Library
Small Business Week 2016 Day 2 - Funding your Small Business -  Special Hour Long Broadcast - Multiple Expert Interviews covering Equity Funding, Friends and Family Investing, Managing Your Cash through better Receivables Management, and successful funding stories. 
   
HR Heaven or Hell - Sexual Harassment Investigations  - HR Consultant Suzi Lemen discusses sexual harassment claims and what you need to know about related investigations in the workplace. 
 
Personal Development - You Were Born to Stand Out  -  Lisa Grunden shows you how to tune out the negative, nagging voices of those around you so you can maintain your individuality and reach your fullest potential. 

2016 Chamber Board 

President: Chris Ferdig; Vice President: Bridget Benson; Secretary/Treasurer: Ken Kopetsky

Board Members:  Chuck Aman ~ Kevin Hunhoff ~ John Kraft ~ George Lundgren ~ Tammy Matuska 

Cynthia Miller ~ Kristi Palecek ~ Kathy Quinlivan ~ Barb Rezac 

Becky Souchek ~ Jack Weeks ~ Todd Woods

Past President:  Josh Svatos 



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