Education
OnDemand 
The CU*Answers OnDemand site is a growing library of CU*BASE training, special events, and multi-media presentations provided at no charge. Over 100 items are posted on the site, ranging from CU*BASE training to informative regulatory-compliance reviews. 

Planning Ahead  
This edition of the Education Report lists current opportunities,  but if you're looking for classes to take in the future, check out the Education Catalog.
  
Choose your classes, then remember to register
at our registration site. 
Class Notes 
Times for all classes are in Eastern Standard Time Zone.  Normal web conference fees apply unless otherwise noted.  To help defray the web conference cost of producing a web conference we pass on a fee of $20.00 per half hour per connection.
  Stay Connected
The Education Report
August 2015
Learning Venues

Explore the numerous education opportunities that CU*Answers has to offer.  Helping you advance in proficiencies associated with your job and establish a pattern of learning is one of our primary goals for you as an individual and for the growth of your credit union teams.  Available to you 24/7 is our Learning on Demand Site, where you will find recordings of popular classes along with other previously recorded programs.  These programs include compliance topics as well as Financial Literacy for Board Members.  Visit the online campus which is available through the Network Links button in an active CU*BASE GOLD session.
Introducing CU*Base Custom Training Edition(CTE)

Press Enter on a New CU*BASE 

Simulated Training Experience!
For years, our clients have used Bedrock, our CU*BASE simulated traini ng environment, to help new 
staff  become familiar with  CU*BASE. But recently more and more clients have expressed an interest in having another option: a simulated training environment that mirrors their live environment, with their own member accounts, products, and services. So we developed CU*BASE CTE Now Available! 
5.11 CU*Base Mortgage Processing

In this class we will review CU*BASE options for servicing mortgage loans through the credit union's traditional service delivery points.  360-day loans require repayment rules and special handling that are not related to the typical credit union member loan.  Understanding and explaining these differences to your members will be the difference between using the CU*BASE system and purchasing an outside servicing package.  This class is key to getting the maximum return on CU*BASE loan features: mortgage loans.

 

August 20th, 2015 9:00 AM - 10:30 AM    Register Here
5.12 CU*Base Escrow Processing

In this class we will review CU*BASE options for maintaining mor tgage escrow shares and escrow analysis.  From the initial configuration of type  codes and escrow payees through the payment procedures and annual escrow statement, you will learn the interactive features that make CU*BASE a robust, comprehensive escrow-processing system.  Whether you are a current user of the escrow-processing system or hav en't had much experience with it,  this class will be beneficial. Pick up some new tips or use the information to decide in favor of automating escrow processing this year.

 

August 20th, 2015 10:45 AM - 12:15 PM    Register Here              
5.40 Managing Bankruptcy 

You just received a notice from the court that one of your members has filed bankruptcy.  What are the procedures you must follow to make sure you manage this situation properly?The class focuses on the communication of the bankruptcy to staff, the compliance of the laws relating to what you can and can't do, and making sure the account is tracked and treated appropriately.

 

August 20th, 2015 1:15 PM - 2:45 PM    Register Here
Education Express
 
Join Monica Fulgenzi, Account Executive on the Client Services and Education Team, to learn more about the Written Off / Charged Off Loan procedures. 

August 26th, 2015 3:00 PM - 3:30 PM 
                Register Here
web conference
Web Conferences
 

Normal web conference fees apply unless 

specified. Click on the image to the right 

to see all courses offered!
CU*Answers | 800-327-3478
  [email protected] 
6000 28th Street SE
Grand Rapids, MI 49546