Education

OnDemand

The CU*Answers OnDemand site is a growing library of CU*BASE training, special events, and multi-media presentations provided at no charge. Over 100 items are posted on the site, ranging from CU*BASE training to informative regulatory-compliance reviews.

Planning Ahead

This edition of the Education Report lists current opportunities, but if you're looking for classes to take in the future, check out the Education Catalog.

Choose your classes, then remember to register
at our registration site.

Class Notes

Times for all classes are in Eastern Standard Time EST. Normal web conference fees apply unless otherwise noted. To help defray the web conference cost of producing a web conference we pass on a fee of $20.00 per half hour per connection.

Here's Help!

Documentation of our products is not lacking, but how do you quickly find what you're looking for? For tips on accessing and using recourse available to you, we recommend the series: Documentation: Tricks of the Trade.

Stay Connected

The Education Report

January 2014

Learning Venues

Explore the numerous education opportunities that CU*Answers has to offer. Helping you advance in proficiencies associated with your job and establish a pattern of learning is one of our primary goals for you as an individual and for the growth of your credit union teams. Available to you 24/7 is our Learning on Demand Site, where you will find recordings of popular classes along with other previously recorded programs. These programs include compliance topics including Financial Literacy for Board Members. Visit the online campus which is available through the Network Links button in an active CU*BASE GOLD session.

4.20 Report Builder 1

You can hardly go anywhere today without hearing about database management, warehousing, and mining. What do these terms mean? And how do credit union employees participate in these new concepts? CU*BASE Report Builder uses the IBM program called Query, a powerful, flexible tool for mining data from your CU*BASE member data. This class will cover pre-defined inquiry options found throughout the CU*BASE menu system and outline the steps to create a very simple custom report. The concepts covered in this class are used in many CU*BASE products, from teller auditing to cash management to general member inquiries. It is important that the credit union's own internal trainers understand the basic concepts in this course so that they can help credit union employees as they use CU*BASE every day. Join us on Wednesday January 15th from 3:00 to 4:30.

Education Express

Our complimentary, 30 minute, informative spotlight for this month will be ING Navigation hosted by Alycia Meyers. Class will be held on January 20th, 2014 @ 2:00. Register today.

FEP/ING: Foundation Projects for Our Sustainable Future

The key to long-term sustainability, especially for a technology-oriented organization like CU*Answers, is the evolution of a product's foundation. Our network is based on technology solutions that are counted on over the long haul. CU*Answers is over 40 years old, and many of our relationships have lasted well over 20 years. What have we learned over these decades? That our software and solutions need to stay young and be constantly evolving. We have learned how to partner for the long term and keep our solutions fresh and current. For more information regarding the FEP/ING project please click here.

Chatter Yak: Social Media High Intensity Training

Chatter Yak! is offering social media training at CU*Answers on January 31, 2014. This training will include topics such as: Social Media Communication Strategies, Internet Marketing Compliance and Regulation, and Case Studies of CU's using Social Media Effectively. Click here if you are interested in learning more about this event.

Web Conferences

Normal web conference fees apply unless specified.

Click on the image to the right to see all classes for January!

CU*Answers | 800-327-3478
[email protected]
6000 28th Street SE
Grand Rapids, MI 49546