HAGERSTOWN, MD (September 14, 2018) – The Washington County Division of Emergency Services and all allied agencies have finalized the response planning in preparation of the forecast for Hurricane Florence. Extensive discussions have been made on how citizens should report flooded basements.

All emergency service departments intend to respond to flooding calls that do not pose an immediate life hazard or additional danger to property in a non-emergency mode. A flooded basement (in most instances) has already experienced its damage. Response in the middle of a storm will not change any of that damage. When emergency services receives multiple calls for flooded basements, the Emergency Communications Center will place flooding calls into a que and will be handled as resources become available. In some instances, this could be several hours; or in unlikely instances, a day or two. The Hagerstown Fire Department and Washington County Emergency Services both embrace this approach, and it is our desire to provide the same message and response countywide. All emergency service stations have been provided advanced notice of the upcoming storm and are preparing resources to respond.

The County continues to emphasize that with an increase in water levels, it is encouraged for all citizens to be aware of flooding in well and septic tank areas. It should be noted that water tables statewide are at historic levels and we are unable to move the water from the structure until the rain has subsided. The City and County are encouraging residents and business owners to purchase or rent pumps, which will hopefully assist in relieving the amount of non-life-threatening calls to emergency services.   The Washington County Health Department has provided instructional documentation for an overflowing well or septic tank, which can be found at the links below: