FOOD BUILDING | JULY 2015 

 

With only 5 weeks until the gates open, word is spreading about the exciting line-up of attractions and events taking place at the 2015 CNE. 

This month's newsletter is bringing you important information and new opportunities to drive sales and maximize your company's impact at this year's event.
  • Have you submitted all of your forms? Review the checklist below and get moving!
  • Get an edge on the competition with our NEW Exhibitor Marketing & Branding Opportunities.
  • Review Passes, Move-in, Food Safety Policies and more. 

 

KEY FORMS & DEADLINES

 

Action Required 
Deadline 
Food Safety Acknowledgement Form 
OVERDUE
Product Category Listing
OVERDUE
Cents of Taste Opportunity 
OVERDUE
Exhibitor Services Order Kit 
July 21
GES Order Kit 
July 24
Marketing & Branding Opportunities 
July 27 
Health & Safety Form 
July 27
Certificate of Insurance 
July 31
Coca-Cola Vendor Order Form 
July 31
Final Payment Due
August 4
Food Preparation Form 
August 4
Food Transportation Manifest 
August 4

 

Go to theex.com to download key forms and important information. 

 

 to forward this newsletter to your team! 


Program Spotlight: Aerial Acrobatic & Ice Skating Show

Back by popular demand! After a two year hiatus, the popular aerial acrobatics and ice skating show returns to the CNE in a spectacular new show. Canadian Ice Dancers Tessa Virtue and Scott Moir return to the CNE and will perform every day of the fair.

This dazzling duo won the hearts of the world at the Vancouver Winter Olympics in 2010 when they won the Gold Medal in Ice Dancing. Since then, they have gone to perform in numerous competitions and won the Gold Medal in the 2012 World Championships.

Visit theex.com for more EXciting Attractions!
Boost Your Brand & Booth Traffic with Exhibitor Promotional Packages and Sponsorships!

Are you looking for a way to get a leg up on the competition... stand out from the crowd... drive booth traffic or create awareness? 

Take advantage of our  NEW Marketing and Branding Opportunities  that will give your company a significant presence at the fair and capture the attention of our 1.4 million visitors. 

All marketing and branding opportunities are available on a first come, first served basis. 

Click here to download the Exhibitor Marketing & Branding Order Form or contact Sarah Miele at 416.263.3718 or  smiele@theex.com for more information.

TIME IS RUNNING OUT - JULY 31, 2015! 

There is more than one way to participate - We offer affordable options!
Admission & Parking Passes   

Exhibitor Admission and Parking Passes are available for purchase at theex.com.   Use your unique purchasing code to order your passes for you and your staff and receive the Online Exclusive Early Bird Rate.

Once you have successfully used the online service to purchase passes, an order confirmation will be sent to your email. Please print this confirmation and bring it with you to Salon 105 of the Direct Energy Centre to pick up your passes. The Exhibitor Pass Office will be open for pass pick up beginning Monday, August 10th, 2015 at 8:00 am.

Please note that the deadline to receive passes at the Early Bird rate is Friday, August 7th 2015 at 5:00 PM. Remember that we will once again be using a photo ID system and all exhibitors are required to show proof of identification prior to redeeming a CNE photo ID voucher. 

If you have any questions or you did not receive your Unique Purchasing Code please contact Kateryna Volokitina at exhibitorpasses@theex.com / (416) 263-3960.
Food Building Move-In Process

The Food Building is closed until August 4th due to the PanAm Games.

To ensure an effective and efficient move-in, the CNE has implemented a specific MOVE-IN PROCEDURE for the 2015 Canadian National Exhibition, in part due to site access restrictions and controlled access due to traffic congestion, ensuring proper planning and health & safety regulations.

All concessionaires and their staff, suppliers and vendors DRIVING on to the grounds to assist in the set-up of your concession booth MUST display the approved MOVE IN ACCESS PASS.

Please ensure that your staff, suppliers and support teams display this pass in their dashboards at all times while accessing the Exhibition grounds during move in.

ACCESS PASSES will be mailed to you.  If you require additional passes, they will be made available to you in the Food Building, by the Superintendent of the building. Please see Donn, Peter, Tom or Heather in the Superintendent's office, while supplies last.

Click here review the detailed move-in process.

Vehicle Parking at the Food Building 

If you are delivering equipment or booth material, please pull up to Door 61 located on Manitoba Drive, complete your drop off and remove your vehicle immediately and park across from the Food Building under the Gardiner Expressway. It is strictly prohibited to park along Manitoba Drive
Trade Service Calls 

Concessionaires will be charged $85 minimum per hour plus the cost of materials for repairing electrical problems due to equipment deficiencies and/or overloading. The same applies for all plumbing related issues; poorly installed sinks or leaks and/or any related HVAC or Gas requirements during CNE Move In, Event Dates and Move Out. 

All trouble calls will be tracked and logged and you will be invoiced accordingly for the work that was incurred in your booth. An invoice will be presented to you by Exhibition Place for immediate payment. 

We strongly urge you, if you require extensive work or additions to be completed by any of the Exhibition Place Trades, that you arrange an appointment in advance to ensure that your needs are met and proper estimates are quoted and invoices are paid in advance. 

The CNEA will not be held responsible for costs associated  with your lack of planning.

Food Product Delivery and Transportation Standards 

In order to ensure the safe movement of food products to and from the CNE Food Building, the control measures listed below will take effect  beginning August 17th and require your attention and full cooperation.

Food Service Deliveries

1. All concessionaires must provide a scheduled list of all products expected. A description of the products (Cold, Frozen, Hot or Dry or Shelf Stable) expected must be entered into the attached template and submitted daily to Jeannette Mintz at jmintz@theex.com.


2. Details of the Delivery - Name of the Food Service Provider/Supplier, the expected date and time of arrival, quantities expected, type of delivery (on skids, boxes), Type of Food; 
Cold | Frozen | Hot or Dry.

3. Material Handling (Forklifts) are provided by the CNE to assist in transporting products from your food service provider and/or supplier - however, product delivered to your booth must be retrieved immediately and promptly. Foods left unattended, will be removed and ceased by the CNEA.

4. All deliveries must be made between 6:00 am and 9:30 am, daily. Please ensure your food service providers ensure they allow time to make their deliveries on-time given the traffic congestion throughout the city.

5. All concessionaires or their designate must be present to receive the delivery and must check-in at the Delivery Desk inside the Food Building by the Roll-Up Door 61.

6. Deliveries of Food Products must comply with all Toronto Public Health Guidelines, The Ontario Food Premises Regulation and the Canadian Food Inspection Agency and follow the control measures specified above at all times. Any concessionaire found in contravention of these policies will be fined and their concession will be closed.

7. Food transported by an operator shall be enclosed in containers or in such other manner as to prevent contamination of the food and to maintain the food at the temperature it is prescribed.

8. Food that is intended to be transported, displayed, stored, sold or offered for sale in a frozen state shall be frozen to a temperature of minus 18° Celsius or lower and maintained thereafter at a temperature of minus 18° Celsius or lower until sold or prepared for use.

SMALL DELIVERIES

1. All products (Cold, Frozen, Hot or Dry) being delivered in alternate mode of transportation or small business providers - MUST sign in and list all products entering the Food Building, quantity and type.

2. Products (Cold, Frozen, Hot or Dry) being transported on dollies, golf-carts, hand carts, pump-jacks or hand carried must also check in at the Delivery Desk located by the Floor Manager Show Office at all times.

3. Deliveries of Food Products made throughout the day through must comply with all Toronto Public Health Guidelines, The Ontario Food Premises Regulation and the Canadian Food Inspection Agency and follow the control measures specified above at all times. Any concessionaire found in contravention of these policies will be fined and concession will be closed.

4. Food transported by an operator shall be enclosed in containers or in such other manner as to prevent contamination of the food and to maintain the food at the temperature it is prescribed.

5. Food that is intended to be transported, displayed, stored, sold or offered for sale in a frozen state shall be frozen to a temperature of minus 18° Celsius or lower and maintained thereafter at a temperature of minus 18° Celsius or lower until sold or prepared for use.

6. Transporting raw or uncooked foods on dollies without the proper containers is strictly prohibited. Anyone found in contravention of these procedures, will be subject to fines and booth closure.

Thank you for your immediate attention and cooperation in ensuring appropriate storage protocols, regular product inspections, credible employee hygiene policies, and documentation that verifies the effectiveness of your control measures during your participation at the Canadian National Exhibition.


TSSA & ENBRIDGE GAS ANNUAL EQUIPMENT INSPECTION & GAS ACTIVATION PROCESS

In an effort to ensure that all Concessionaire equipment (commercial cooking equipment; grills, fryers etc.) PASS INSPECTION by the TSSA, ESA, Fire Marshall and for Gas to be turned by Enbridge Gas; it is imperative that all commercial cooking appliances be located under the exhaust and fire protection systems in conformance with NFPA 96 'Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations'.

The use of residential equipment (stoves/ovens) and table-top cooking appliances using hydrocarbon portable canisters [such as butane] are prohibited.

ALL COMMERCIAL COOKING EQUIPMENT MUST BE SET-UP AND INSTALLED UNDER THE EXHAUST HOODS BY NO LATER THAN AUGUST 13, 2015 - READY TO BE INSPECTED.

THE ANNUAL INSPECTION OF ALL EQUIPMENT IS SCHEDULED FOR FRIDAY AUGUST 14, 2015.  Equipment not in place for this scheduled inspection will require to make alternate arrangements for a subsequent inspection, and will be at your sole cost

GAS ACTIVATION PROCESS

Only once the inspection has been complete and it meets all related NFPA and TSSA conformances, Enbridge Gas will activate gas lines and pilot lights.

It is equally important to note; that Ecologizers (temporary exhaust hood systems) must be approved in advance by the CNEA prior to installation. As referenced earlier this year, the CNEA will not accept any new additions of ecologizers to the building, this is in part due to the excessive electrical capacity and load. Any identified equipment that has not been approved by the CNEA will be removed.

Extinguishers for commercial cooking equipment wet chemical or alkali-based dry chemical portable extinguishers shall be provided to protect commercial cooking equipment, and in conformance with NFPA 10 'Portable Fire Extinguishers'. Class K Fire Extinguishers are required and present for the August 14, 2015 inspection - please ensure this is visible and accessible for the Inspection.

ALL COMMERCIAL COOKING EQUIPMENT MUST BE SET-UP AND INSTALLED UNDER THE EXHAUST HOODS BY NO LATER THAN AUGUST 13, 2015 - READY TO BE INSPECTED.

Equipment or Material Disposal

It is the responsibility of each concessionaire to dispose of any unwanted or unused equipment or material within their booths. The CNE will not be held responsible to dispose or provide a bin for removal of any products, equipment or material. 

An administration fee will be charged to all Food Concessionaires for the removal of any unidentified equipment. If it's yours, claim it! 

Food Safety Policies & Procedures 

Food Building Procedures Include:

- All food service operators must provide a listing of all food product suppliers

- All food service operators must reveal how food products are being shipped and what measures are being taken to maintain temperature controls during the shipping process.

- All food service operators must have one management employee on staff at the CNE who has successfully completed the City of Toronto Public Health Department Food Handlers Certification.

- All CNE food handlers must complete the CNE Food Handlers Course provided by the City of Toronto Public Health Department or provide documentation of the completion of an equivalent certification program.

All food service operators are required to complete and sign the following documents acknowledging compliance.

The CNE Food Safety Training is a Complimentary Course


All Food Service Concessionaires at the CNE MUST:

1. Be in compliance with Toronto Public Health requirements prior to the opening of the CNE.

2. Operate in compliance with Toronto Public Health requirements at all times.

3. Any infractions identified by Toronto Public Health or the CNE microbiological consultants or its staff must be corrected immediately.

4. Ensure that only properly trained staff in the area of food handling are employed.

5. All food handlers must complete the CNE Food Handlers Course provided by the City of Toronto Public Health Department or provide documentation of completion of an equivalent certification program.

6. Ensure that all staff is in possession of a valid CNE Food Handler Training button or training card issued by Toronto Public Health or a recognized Food Handler Training Certificate. The Food Handlers Training Button is provided at our complimentary Food Safety Training Session.

7. Review key food safety procedures with staff and post in an accessible location the CNE Food Building Handbook on food safety guidelines.

8. Monitor all food operations to ensure compliance with Toronto Public Health requirements.

9. Will ensure the Inspection Notice is posted in a visible location - all notices Conditional or Pass or Closed must be displayed at all times.

10. Ensure that the latest copy of the Food Safety Inspection Report is available for viewing upon request.

11. Monitor all food handlers within their operation to ensure compliance with the Expectations for Food Handlers in the CNE Food Building and on the grounds.

12. All food service operators must provide a list of all food product suppliers.

13. All food service operators must reveal how food products are being shipped and what measures are being taken to maintain temperature control during the shipping process.


If you have any questions or require further clarification, please contact:
Jeannette Mintz | 416.263.3849 | jmintz@theex.com
Gilbert Estephan | 416.263.3846 | gestephan@theex.com
Food Safety Training Session 
Mandatory for All CNE Food Handers 

In order to minimize the risk of foodborne illness to visitors of the CNE, it is required that all food handlers particpate in food safety training prior to the start of the 2015 CNE. 

FOOD SAFETY TRAINING DATES 
TIMES 
Tuesday, August 18, 2015 
2:00pm - 4:00pm 
Wednesday, August 19, 2015 
2:00pm - 4:00pm 
6:00pm - 8:00pm 
Thursday, August 20, 2015 
10:00am - 12:00pm 
2:00pm - 4:00pm 

There is no cost to attend. 

Click here for more information | Click here for training session information

Last Chance to take part in Food Products Day

Food Products Day  is back at the CNE and set to take over the Food Building on Wednesday, August 26th.  

CNE guests will "spin the wheel" for a chance to win over $20,000 in small kitchen appliances, supermarket vouchers, along with Food Building "Food Bucks". These "Food Bucks" ($10,000.00 in total) will be distributed in envelopes containing either $15.00 or $20.00 in "Food Bucks" which can be redeemed for free food and beverages at participating vendor booths within the Food Building.

Participating vendors will be reimbursed by the Food Building Exhibitor Association
fifty cents for each "Food Buck" a guest spends at their booth. Reimbursement cheques will be issued by the Association within 48 hours from the receipt of each vendor's final total submission. Further details to follow.

You will not be required to give "actual change" for a purchase under the value of the Food Bucks submitted. For example: A guest purchases a slice of pizza and a beverage for $7.50 and gives the cashier $8.00 in "Food Bucks", the cashier will not be required to give .50 change. Transaction details will be printed on the "Bucks".

The "Food Bucks" program encourages CNE guests to purchase additional food from participating establishments!

Exhibitors participating in this "Food Buck" promotion will be provided with professional signage indicating their involvement. A list of participating Food Building Vendors will be printed on the back of each "Buck", so it is critical that you return the Food Products Day Promotion Form indicating your desire to participate or opt out of this promotion on or before July 24th.

Click here to download the Food Products Day Promotion Form. 
DEADLINE JULY 24, 2015

Questions about the Food Products Day "Food Bucks" Promotion? Contact:
Tom Brazier | tinytom@rogers.com | P: 416.989.6494 | F: 905.513.9050

Getting Noticed by the Media

Each year the Canadian National Exhibition plays host to hundreds of media. Some come to cover a specific story and others come in search of a story. 

The Media Relations Office at the CNE is responsible for:
  • Accrediting media to allow them access to the grounds
  • Facilitating story requests and access to exhibitors, vendors and key staff
  • Pro-actively pitching stories to the media
The media relations office is the portal to the media, and advises that you enlist their services or touch base with them about your publicity plans, instead of contacting the media directly. 

If you have high resolution photos of your food products that you can share with us, we encourage you to send them to us, so we can include them in key product-related media releases.

Media Relations Contact: 
Tran Nguyen
Media Relations Director 
Canadian National Exhibition, Homes PR
Westin Harbour Castle  
Official Hotel Partner of the CNE

The Canadian National Exhibition Package includes:
- Luxurious accommodations
- Breakfast for two in the Lobby Café (CAD $10 value)
- Two adult tickets to the CNE (CAD $36 value)

Available for arrivals from Aug. 14 - Sept. 9, 2015
Rate of CAD $199* per night + taxes (based on availability)

OR

Reserve a Standard Room
Rate of CAD $149* per night + taxes (based on availability)

Click here to book online or call 1-866-716-8101 and reference rate plan CNEPKG for our package or CNESPEC for our room rate only.

Conditions:
*Some restrictions apply. Dates and rates mentioned are subject to availability. Prices are in Canadian funds and do not include taxes and gratuities. Prices based on double occupancy and standard rooms, unless otherwise indicated. Subject to availability at time of booking. Cannot be used with any other promotional offer. On new bookings only. Not valid for group travel. A valid credit card is required to book and is required at check-in. All charges will be the responsibility of the guest.

Important Notice:
** In the event that travel agencies or third party housing bureaus contact you to reserve hotel space through them, please be advised that they are NOT AFFILIATED in any way with the Canadian National Exhibition Show Management, producers of the event. Please report any unauthorized solicitations to Show Management at exhibits@theex.com.
Exhibitor Assistance At Hand

The Canadian National Exhibition is pleased to provide our exhibitors access to the highest level of service through our official suppliers who are available to assist you with your requests and needs.

Are you Insured? As a condition of exhibiting, you are required to have insurance coverage of 5 million dollars for your Concession Booth against theft, damage and personal injury.

The CNE has appointed ExhibitorInsurance.com as the recommended insurance contractor for exhibitors. Visit www.exhibitorinsurance.com or call 905.695.2971 for details.