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Bookstores, like libraries, are the physical manifestation of the wide world's longest, most thrilling conversation.
Richard Russo

Dateline: Charlottesville Va
In This Issue
Jane Friedman’s Hot Sheet Publishing Coronavirus Update
By Jane Friedman
 
Virus-related changes in purchasing will create a chain reaction affecting the entire publishing industry

Each sector of the book-publishing industry faces unique challenges; here are the latest developments and reports from each sector.

US book sales update
So far, March has been a rollercoaster of results, with dramatic shifts in what categories of books now sell. NPD BookScan, which tracks the sales of print books (mainly those from traditional publishers), say that next week’s sales should indicate how resilient the book business will be.

  • The week ending March 7: Book sales in the top 15 US metro markets increase.
  • The week ending March 14: Unit sales fall 10 percent compared to the prior week. However, sales of juvenile education, reference, and language books increase by 12 percent year to date and 38 percent during this week. Also, home-life subjects for adult readers perform well as people stay indoors. Books related to cooking methods specific to canning and preserving grow 29 percent this week and 17 percent year-to-date. Container gardening, crafts/hobbies, and all types of home DIY enjoy gains.
  • The week ending March 21: Sales hold even to the prior week. However, sales continue to shift between categories. Adult nonfiction drops 15 percent as juvenile nonfiction (primarily study aids and activity books) gains.
Overall winners: Studying from home and what to do with the kids show the biggest gains, followed by reading for pleasure, including adult fiction. Workman  told The New York Times they have ordered reprints of about 3 million copies of their Brain Quest and Big Fat Notebook series in the last two weeks, along with a reprint of almost 1 million copies of their Paint by Sticker activity book series.

Overall losers: Adult nonfiction (except for those categories noted above), especially travel and business/economics, as well as Christian life books.

Chain bookstores
At this point, most chain bookstores are partly or entirely closed, and some have temporarily laid off staff. Some did not close proactively and have been forced to do so as a result of staff complaints or government mandates. James Daunt, head of Barnes & Noble and Waterstones, has argued that bookstores should be considered vital businesses and allowed to remain open (without much success).

  • Barnes & Noble has closed more than 60 percent of its stores. Layoffs have begun. Daunt wrote in a letter to employees, “The truth is that we cannot close our doors and continue to pay our employees in the manner of Apple, Nike, Patagonia and REI. They can do this because they have the resources necessary; we, and most retailers of our sort, do not. … In consequence, when a store is closed, employees will first make use of their Paid Time Off. When this is exhausted, we will pay employees with one or more years of service for up to two weeks based on their weekly standard hours. Temporarily, and with sincere regret, on closure we lay off all those employees impacted with less than six months’ employment on the day of closure.” On the bright side, Barnes & Noble has seen online sales and children’s book sales improve. Learn more at Shelf Awareness.

  • Books-A-Million, the second largest chain in the US, remains open where allowed. It has ramped up its curbside pickup and online ordering.


  • WHSmith has closed about 60 percent of its stores. This came after the UK government ordered nonessential stores to close. Some outlets, such as its post office branches, hospital stores, and others critical to travelers, remain open.
  • Waterstones has closed all of its branches. This came soon after Daunt argued that the bookstore chain was “no different to a supermarket or pharmacy” and would stay open during shutdowns. However, when staff complained that they felt at risk and had no protective equipment, the stores were closed. The majority of staff have been laid off temporarily without pay; however, the UK government is subsidizing the wages of workers facing unemployment because of the pandemic.

  • Canada’s Indigo Books has closed all stores and laid off 5,200 workers. Employees were being paid initially but have since been temporarily let go.

Independent bookstores
Most face two immediate problems: paying the rent and paying employees. Some bookstores have been furloughing employees so they can collect unemployment and assistance while the shops are closed, and some have launched  GoFundMe campaigns.

The silver lining: online ordering is way up, which will help stores survive in the short term. Powell’s in Portland, Oregon, was even able to bring back some employees due to strong sales. (Don’t celebrate quite yet; the store recalled 49 of its union workers, not 100 as popularly reported—and it is not currently paying its vendors.)
Other stores have had to pivot quickly to create online storefronts if they didn’t already have them. Publishers Lunch recently offered  instruction on how to do this quickly and efficiently using Ingram for fulfillment; we offered similar information in our  item from last fall.

Depending on their location, some bookstore owners cannot enter their store to fulfill online orders or offer curbside pickup—they must stay at home. Such orders must then be fulfilled through Ingram’s warehouses rather than through existing store stock, which can lead to a lower profit margin. (This  piece in SFGate with bookstore owner Pete Mulvihill is enlightening.) Some bookstores, however, have permission to  continue business on a modified basis.
In France, where physical bookstores have been closed for more than two weeks, the government is considering how and whether to reopen them, as well as a larger bailout to save the entire book sector. Unfortunately, France’s book wholesaler is not operating during the crisis, so even if stores could reopen, it’s unclear how much good it would do. Meanwhile, there’s Amazon.

Amazon
Amazon continues to operate much as before, and despite claims of it deprioritizing certain products, such as books, many nonessentials have reasonable shipping times; your experience may vary. (For example, a new hardcover edition of the bestseller  Where the Crawdad Sings can be delivered within roughly three days and for $5 less than the ebook edition.) Expect the situation to remain fluid.
At least one Amazon warehouse has  closed due to workers testing positive for coronavirus, and Amazon warehouses and Whole Foods both have seen employees protesting inadequate safety measures and demanding hazard pay.

Meanwhile, the smaller publishers of PubWest have made a  public appeal to Amazon to reduce its fees on sales through the site. No word yet on whether Jeff Bezos has been moved.

Wholesalers, distributors, and suppliers
For bookstores to keep selling online or off, they need to get their stock and supplies from somewhere—and that somewhere is often Ingram, the biggest book wholesaler and distributor in the world. Fortunately, Ingram’s services have been considered essential, and it so far continues operations. In a conversation with Publishers Weekly, one of Ingram’s executives  said, “We have built in a lot of redundancy into our operations.” Even if business is disrupted in one distribution center, it can be shifted to another. Plus it operates Lightning Source, allowing publishers to keep titles available through print-on-demand if standard supply chains are disrupted.

But  should Ingram and other wholesalers be allowed to continue operations? One US-based writer  considers both sides of the argument. While smaller book wholesalers and distributors Independent Publishers Group (IPG) and Bookazine have been deemed as essential businesses in their states, the largest comics distributor in North America, Diamond, has voluntarily decided to halt comics shipments with a release date of April 1 or later. (They’ve also stopped paying their vendors due to cash flow problems.) Large US publishers that operate warehouses and distribution centers across the country have mostly remained operational.
UK’s wholesalers Baker & Taylor, Bookspeed, Gardners, Bertrams, and Hive have closed, although B&T is keeping one facility open for urgent matters. B&T says it reached its decision “to abide by the UK government’s directives and to not risk the health of staff, our families, and the general public.” (Note that the US-based Baker & Taylor remains open.)

Publishers and agencies
In times like these, we often think of the popular Warren Buffett quote: “Only when the tide goes out do you discover who’s been swimming naked.” In other words: when circumstances shift to a more unfavorable environment, some—such as large publishers that are highly leveraged or have systemic weaknesses—don’t have sufficient strength to continue business as usual. Keep that in mind as you browse the following list of developments.

  • Scholastic starts temporary staffing reductions. The company says it is compensating for an “expected decline in revenue in Scholastic’s fourth quarter due to the impact of the new coronavirus outbreak on its business.” Scholastic seems to expect a heavy hit on sales through book fairs and book clubs as schools have closed. It is temporarily closing warehousing and distribution centers.
  • Meanwhile, children’s publishers enjoy a sales spike. About half of the books on Amazon’s top 100 print bestseller list are educational kids’ books and activity books. Scholastic too is one of the beneficiaries—workbook sales are up 70 percent. Learn more in The New York Times.
  • Rowman & Littlefield has furloughed their entire staff of 450 people for two weeks, without pay.
  • Houghton Mifflin Harcourt temporarily closed their distribution centers. This is an outlying case; other big publishers have continued to operate their centers and warehouses as usual. HMH says, “Our top priority is the community’s safety, and we will continue to assess and will ask folks to return in order to fulfill essential needs.” Not long after the closing, HMH put employees on a four-day work week at prorated wages, while directors and top executives took cuts in compensation—in addition to cutting back on other expenses.
  • O’Reilly ends its events and conferences business after 25 years. The publisher has canceled all future in-person conferences and closed down that portion of its business. Business Insider says O’Reilly laid off 75 people.
  • Layoffs and cutbacks are hitting the big talent agencies. Last week, Paradigm laid off more than 200 people temporarily and imposed salary reductions. (Insiders say layoffs were inevitable, with attrition happening since last year.) United Talent Agency (UTA) also cut salaries.
  • Italy expects to produce nearly 20,000 fewer titles than planned this year. That’s an estimated 40 million books that won’t be printed and 2,500 titles that won’t be translated. Read more in Publishing Perspectives.
Small publishers may be most threatened
As with small, independent bookstores, small, independent publishers that rely on steady monthly income to pay employees and freelancers—and keep the lights on—are vulnerable. Anne Trubek, the founder of Belt Press, is writing regularly about the situation in her newsletter. She  says orders from their distributor have flatlined and returns have jumped: “I expect that the crisis that indie bookstores have been under this month will be echoed by small presses in two to three months. It’s one big chain.” However, just like the stores, Belt Press has seen online orders surge.

This raises an uncomfortable question: Should authors be concerned about advance and royalty payments? So far, we have every reason to believe that publishers, especially the big houses, will continue to pay authors as contractually obligated. However, publishers that were under financial strain before the crisis may now find themselves exactly as Buffett describes: with their pants down. And of course long-term revenue shortfalls for even stable players have inevitable consequences. Here’s an  excellent thread from Alex de Campi with specific steps to take if you have a book under contract but not yet published. While she’s speaking specifically to authors of comics, the same applies if you’re working with a small or independent publisher that might be vulnerable.

For more insights into the effects of coronavirus on the independent publishing community—and for tools and resources for dealing with the crisis—we recommend this recent  IBPA roundtable, which includes representatives from Ingram.

Events
BookExpo is postponed until July. Originally scheduled for May 27–31 at Javits Center, the show has been postponed to July 22–26. None of the Big Five publishers in the US will attend the postponed BookExpo, and it’s unclear if Javits will even be available, as it has been turned into a temporary hospital.

The ALA annual conference is also canceled. The event was planned for June 25–30 in Chicago. It will be the first time in 75 years the event has not been held.  Learn more in Publishers Weekly.

Offers and Resources
  • Scribd is offering free access to all of its materials for 30 days. No credit card required.
  • Amazon’s Kindle Unlimited subscription is available for free for 2 months. Credit card required.
  • Apple is offering free ebooks and audiobooks to people in the US. All you have to do is launch the Apple Books app.
  • WeAreTeachers.org has compiled The Big List of Children’s Authors Doing Online Read-Alouds & Activities.
  • Kickstarter has curated a valuable list of resources for artists.
  • The National Endowment for the Arts will distribute $75 million in relief to arts organizations. Details on how to apply are still to come.
  • In the UK, the Society of Authors has received combined gifts of £235,000 ($293,000) to their Authors’ Contingency Fund to support authors during the crisis. They expect to make grants of up to £2,000 ($2500) to meet urgent need. Applications are open now.
  • The Writers’ Trust of Canada and The Writers’ Union of Canada have launched a relief fund. You must apply for a grant by April 9; recipients are selected by lottery.
  • Substack is offering no-strings-attached grants to writers who use its newsletter service (or are “thinking” about using their service). Deadline to apply is April 7.

Bottom line: Between issues,  visit our website for a continuously updated list of coronavirus links and resources.
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