Introducing: Client QA
Collect feedback from your clients with the new Quality Assurance (QA) feature in Generations. Available for Generations Telephony subscribers, Client QA ratings are completed via the mobile app or an automated call. All real-time Client QA feedback can be viewed in Generations making it easy to track and respond-quickly.
Client QA is just one of many new features released with the January 2016 update. Let us know if you'd like to learn more about how to measure your client's level of satisfaction with Generations Client QA.
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