GOOD NEWS  
   from  Goodwill
Smiling G
GOOD NEWS from Goodwill is a monthly newsletter designed to highlight events and classes at Heart of Texas Goodwill Industries' Learning Centers as well as various other educational and employment opportunities! Scroll through this newsletter to see what Goodwill has to offer you! Check out our website at hotgoodwill.org
WACO LEARNING CENTER

Customer Service Essentials Training
Join us March 23rd and 24th for our FREE Customer Service Essentials Class!  This class will provide you with easy-to-remember guidelines for providing friendly and efficient selling techniques.  This course is a tool developed to help prep participants for the Customer Service and Sales Certification Exam through the National Retail Federation. 

 Class is held from 1 pm to 4 pm on both days.  Sign up for free at our Learning Center today!



Questions/Appointments: Give us a call at 254-753-7337!
TEMPLE LEARNING CENTER

Financial Advising Classes
"Bank on it" with BBVA Compass.  This class will introduce you to the different types of banking services and how to secure your financial future .  BBVA will provide all the materials needed to engage you in your financial future.  The class will take place on Wednesday, March 15th at 1 pm.  Questions?  Feel free to call us at 254.773.6424


*For dates and times of classes held each month, please click on the Temple calendar located in the 
Monthly Classes & Events Calendar section of this email*



Questions/Appointments: Give us a call at 254-773-6424!
Hours: Monday-Friday 9 am-5:30 pm

BELTON LEARNING CENTER

Center closed March 13-14
The Belton Learning Center will be closed on Monday, March 13th, and Tuesday, March 14th.  The center will reopen on Wednesday, March 15th at 8:30 am.


*For dates and times of classes held each month, please click on the Belton calendar located in the 
Monthly Classes & Events Calendar section of this email*

 
 
Questions/Appointments: Give us a call at 254-613-4334!
Hours: Mon-Wed, 8:30 am-5:00 pm
Thursday, 8:30 am- 12 pm
Friday, Closed
KILLEEN LEARNING CENTER

New Hours
The Killeen Learning Center's hours have changed.  
The new hours are:
Monday-Friday 9am-5:30pm
Closed from 12:30pm-1pm for lunch


Financial Advising Classes
"Bank on It" with BBVA Compass.  This class will teach you how to better understand how to bank properly, and the different types of accounts that there are.  BBVA will provide all the materials needed to engage you in your financial future.  The class will take place on Thursday, March 9th at 1 pm.
  Questions?  Please, feel free to call us at (254)634-0637.


Customer Service Essentials
This class will provide you with easy-to-remember guidelines for providing friendly and efficient customer service techniques.  This course is a tool developed to help prep participants for the Customer Service and Sales Certification Exam through the National Retail Federation.  This class will take place on Thursday, March 9th from 8:30 am to 5:00 pm.

**For dates and times of classes held each month, please click on the Belton calendar located in the  
Monthly Classes & Events Calendar section of this email*

 
 
Questions/Appointments: Give us a call at (254) 634-0637!
Hours: Monday-Friday 9 am-5:30 pm
Monthly Classes &
Events Calendars
Click the appropriate link below to view the class and events calendar for the Learning Center in your area.





Getting to Know Our Mission Services Team

Connecting you with the dedicated team working hard to fulfill our Mission at Heart of Texas Goodwill




Aronka Robertson
Learning Center Specialist
Killeen Center


Aronka joined our team in February of this year to serve at our Killeen Learning Center.  She hails from California, but has been in Killeen for 2 years now.  Her husband, Aaron, is a proud Service Member of the United States Military, having 20+ years of active duty experience.  Aronka herself holds a Bachelors in Science and a Masters degree in Curriculum and Instruction from the University of Kansas City Missouri.  Aronka also has 2 children ages 12 & 14, who are her world.  

Aronka was attracted to head up our Killeen Learning Center due to a passion for giving back to her community and helping others achieve their employment and academic goals.  Her pride in her spouse also drives her want to serve the dense military presence in Killeen.  We're so happy to have you, Aronka!
CAREERS IN RETAIL

Do you currently work in or have experience in the retail, restaurant, or hospitality industry? Ar you ready to turn you job into a career? If you answered "yes" to both questions above then check out Careers in Retail! This initiative focuses on helping participants gain the leadership development skills necessary to advance in their position and provide employers qualified individuals to fill mid-level jobs within the retail, restaurant, and hospitality industries. To find out more, please
click here .
 
If interested in applying for the Careers in Retail program, please click here for the application and return it to any of our Learning Center locations. If you have any questions about the program, please email  careersinretail@hotgoodwill.org or visit your local Learning Center.
 
For more information about this month's classes, please check your local Learning Center's calendar.
ATTENTION!!!
Don't forget to "like" the Heart of Texas Goodwill Industries Facebook page!



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