October 31, 2016
President's Message

Dear HFMA South Texas Colleagues,

Fall is here and that should mean leaves changing and cooler weather but that is not the case in South Texas.  What it does mean is football, so whether you follow high school, college or professional football I hope your team is having a successful season.  This fall a much more vicious sport is taking place, the presidential campaigns.  I for one am glad it is nearly over.  Remember Nov. 8 is Election Day, please get out and vote.

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Healthcare Consumerism Study Shows Patients Need Financing Options
By: Bruce Haupt, ClearBalance

Where patient satisfaction was once solely measured from a clinical standpoint, patients are increasingly judging and rating their satisfaction with healthcare organizations by the amount of repeat business and referrals they bring.

Since 1992, ClearBalance has partnered with health systems to provide consumer-centric affordable care while improving net recovery of patient pay and overall financial performance. We recently conducted a study to measure awareness, loyalty and satisfaction with that program.

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Presidential Positions: Where the Candidates Stand on Health Care, Housing

By: Steve Kennedy, Lancaster Pollard

In seemingly every presidential election, we are told by pundits and politicos that this particular contest represents the starkest choice between two vastly opposed ideologies that we’ve seen in decades. The future, your kid’s future and your grandchildren’s future, depends on its outcome.

Some may argue that such hyperbole is an understatement this year, and, whether that’s true or not, one thing is clear—this election gives voters the choice between the known and the unknown. If Secretary Hillary Clinton wins, the nation will likely stay on its current path—a pursuit of incremental change shaded by Democratic ideologies. If Donald Trump wins, no one is quite sure what will happen, although a look at his proposals and the GOP’s 2016 platform provides some insight.

The Telephone Consumer Protection Act (TCPA) and Calling Cell Phones
By: Bob Griffin, Med A/Rx

Under the Telephone Consumer Protection Act (TCPA), calling cell phone numbers using an “automatic telephone dialing system” can cause legal problems for providers and revenue cycle companies trying to contact patients to pay their outstanding account balance.

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HFMA's Member-Get-A-Member Program 
HFMA is shaping the future of health care. Pass it on. 

YOU GET THE BENEFITS — the hfm subscription, the educational offerings, the networking through your local chapter, and at ANI. And you’re part of a strong professional organization of financial executives and leaders tackling today’s critical issues in health care.

NOW, SPREAD THE WORD — Help build the momentum. Invite your peers, your staff, and your colleagues to join you – and join HFMA. Complete the online Referral Form and we'll send a message to your colleague on your behalf.
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