Message from the Chair
I have greatly appreciated the warm welcome from faculty, staff, students and community members to my new role as chair of the Department of Health Policy and Management. I have also appreciated the Florida winter weather, moving here from Minnesota at the beginning of January. I spent the first 26 years of my academic career at the University of Minnesota as a faculty member in the master of healthcare administration program, which I led as program director for eight years.  

When I visited HPM this past summer, I was very impressed with both the department and the nationally ranked USF College of Public Health. I look forward to working with the HPM faculty, staff, students, alumni and other community partners to build on the efforts of the former chair, Dr. John Petrila, to increase the visibility of the department in its important contributions to the field of health policy and management education, research and service. During these first few months, I have been meeting with HPM faculty to seek their insights on what they view as the strengths of the department, as well as opportunities for improvement. I will also be reaching out to community members and students in the coming months to garner their input.

Although everyone has been very helpful as I navigate my new role, I would like to especially acknowledge Sara Spear, HPM academic administrator, for her wisdom, guidance and thoughtfulness. Sara is an incredible asset to our department. Thank you, Sara, for all that you do for us.

Sincerely,

Dr. Sandra Potthoff, PhD
Professor and Chair
Health Policy and Management, College of Public Health
Program News

Dr. Zachary Pruitt: broadening fellowship activities

West Florida Division, Inc., a health services organization that includes Brandon Regional Hospital, sought to build on their long-standing commitment to the Tampa Bay community. Together with their executive team, Dr. Zachary Pruitt developed the Administrative Fellowship Program in Healthcare Management. The fellowship is a one-year paid post-graduate training program exclusively for recent COPH graduates. The fellowship prepares graduates to become managers in the West Florida Division, Inc. organization. 

We are happy to share that Radhika Mehrotra was selected as the inaugural fellow. You can read her story in the Student News section of this newsletter.

Faculty and Staff News
Dr. Jacqueline Wiltshire co-chairs RWJ Foundation meeting

Dr. Jacqueline Wiltshire co-chaired a Robert Wood Johnson Foundation New Connections meeting in collaboration with the University of South Florida on February 27, 2017. The purpose of the meeting was to increase awareness around institutional and organizational barriers that hinder the professional advancement and success of underrepresented minority (URM) professionals. 

“We have a culture that screams for diversity and inclusion; therefore, I was compelled and honored to co-chair this meeting,” Dr. Wiltshire said. 

The meeting gathered senior scholars, administrators and leaders working in the southeast at institutions of higher education and the social sectors to: (1) share best practices for developing URM professionals; (2) discuss action-oriented solutions for establishing the necessary infrastructures to support URM professionals; and (3) identify institutional and organizational champions building partnerships to foster those supportive infrastructures.

HPM students Oluyemisi Amoda, Sneha Grover, Taher Hamid, Natasha Kurji, Neha Shah, Cauchavius Watts and Sabrina Wise volunteered as registrants and note-takers for the event. This role gave them direct access to the people and ideas being shared and discussed that day. The experience impacted them all:

“This event opened my eyes to the multitude of issues related to diversity in the work place,” Natasha Kurji said. ”I was able to not only better understand the barriers underrepresented groups face, but also how to combat those barriers.”

“I really enjoyed listening to the amazing speakerswho are leaders in their respective fieldshow they prevailed over their many challenges to be the person they are today. They were a wealth of knowledge, offering positive messages on how to overcome setbacks as a minority, which I hope to carry with me as I develop my career," Neha Shah said. 

“For me, the take away message from the event was the importance of providing underrepresented minorities with the proper opportunities to become successful so that they are able to take part in professional leaderships in order to create a more diverse culture within organizations," Sneha Grover said. 

“Networking and mentorship are vital towards building the kinds of alliances that actively seek diverse perspectives and create a culture of respect for all of those involved,” Cauchavius Watts said.

Read more here.

Drs. Etienne Pracht and Barbara Orban, and PhD candidate Jessica Ryan’s study published

Dr. Etienne Pracht, Dr. Barbara Orban and PhD candidate Jessica Ryan’s manuscript entitled, “The Probability of Hospitalizations for Mild-to-Moderate Injuries by Trauma Center Ownership Type,” was recently published in Health Services Research .

This study examined whether evidence exists of systematic increased likelihood of hospitalization of mildly and/or moderately injured patients by for-profit (FP) trauma center hospitals when patients are incorrectly categorized by EMS as severely injured (i.e. a trauma alert).

The model was estimated for four groups of inpatients, successively increased based on injury severity. In the first two groups, indicating the two lowest levels of severity, FP status was the most important factor associated with hospitalization after transport to the ED. With the two moderate levels of severity, injury type played a more important role, but FP status continued to significantly explain the probability of hospitalization. The decline in the relative explanatory power of for-profit status in the severity equations is likely explained by the level of discretion in treatment options associated with any particular injury episode when a patient is categorized as a trauma alert. 

In conclusion, considerable differences exist between for-profit and not-for-profit trauma centers concerning hospitalization among the study population, which may be explained by supplier induced demand. Policy implications of the increased probability of hospitalization at FP hospitals relate to both the cost and efficiency of the trauma system.

Read the complete publication here.

Student News
HMSA career fair

The Healthcare Management Student Association hosted the 2nd Annual Health Policy and Management Career Fair at USF on February 9, 2017. Students networked with organizations to learn about internship opportunities, job openings and post-graduate manager-in-training roles. More than 50 students, alumni, representatives and faculty were in attendance.

Over the last few months, students prepared for the event with a series of professional development seminars. Presented by HMSA, topics included resume creation, elevator speech development and other networking skills. 

Representatives from many premier Tampa Bay organizations were in attendance, such as USF Physicians Group, Tampa General Hospital, James A. Haley Veterans’ Hospital, Parallon, Suncoast Community Health Centers, Inc., Johns Hopkins All Children's Hospital, HCA West Florida/Brandon Regional Hospital, and Florida Hospital - Tampa. HPM alumni from these organizations included Trevor Price (TGH), David Phillips (VA), Cara Horton (Parallon), Kate Houck (Parallon), and Jan Rodriguez (Suncoast).

Read more about the career fair here.

HMSA invites Pamme Taylor

In January, the HMSA welcomed local health care executive, Pamme Taylor, to the COPH. Pamme is the vice president of advocacy and community-based programs at WellCare Health Plans, a managed care organization serving Medicaid and Medicare beneficiaries. Pamme created HealthConnections, a program that connects participants with community-based services to meet social needs outside their benefit package. 

A journey to a fellowship  

Radhika Mehrotra, a second-year MHA student, was selected as the inaugural fellow of the West Florida Division, Inc. Administrative Fellowship Program in Healthcare Management. As the first fellow in this newly established program, we asked her to share her journey; in her own words. 

As an aspiring health care executive, I quickly learned that securing a fellowship is one of the best ways to advance your career. Generally, programs span a year and are a fast-paced internship. Their value comes from exposing early careerists to all aspects of a hospital- from the inner workings of different departments to how executives make tough board-room decisions. I applied to several programs, each application required a resume, transcript, personal statement, at least three letters of recommendation from faculty/employers, and a cover letter. In October began my inevitable and endless string of fellowship rejections, dotted with occasional offers for primary, and sometimes even secondary interviews. I survived this wave of rejection by adopting the following quote by Dorie Clark as my personal mantra: “If it doesn’t work, it’s not a failure, it’s data.” After sending out 47 applications, I had a lot of data. During this time I was introduced to an opportunity which seemed too good to be truea brand-new administrative fellowship, created in partnership with Brandon Regional Hospital, which is an affiliate of HCA, the largest hospital chain in the country. My excitement for this opportunity grew when I learned more from BRH’s CEO, Mr. Bland Eng through his presentation at HMSA. He discussed what makes HCA, and specifically BRH so successful in today’s competitive market.

Due to the relatively quick turnaround time of the BRH fellowship, the interview process was expedited. After the initial review of my application I was invited to a series of four interviews. My first was with Mr. Bland Eng, the CEO of BRH. We had an interesting conversation about a health clinic I had previously worked at as a medical assistant, which is also currently partnered with BRH. He was interested to know how my experiences there related to concepts I learned as a MHA student. He asked about my interests and wanted to know why this opportunity would be exciting for me. The panel interview was the most technical, this was where I was asked about the environment of today’s health care system and how it relates to trends I noticed about the health care industry. Information presented by HMSA speaker’s helped me form meaningful responses for the panel’s questions. At the conclusion of the panel, I was given tips to prepare for my interview with Mr. Marmerstein.

The following two days were my interviews at Rocky Point, which is the HCA regional corporate office. I met with the director of HR, Ms. Nancy Price, who not only reviewed my academic history, previous employment, but also asked about how I showed my passion for health care outside of school and work. Then time came for seemingly the most intimidating interviewMr. Marmerstein, regional CEO. I made sure to review my notes from the panel and arrive early. What happened instead was a conversation that flew by and left me feeling excited for the future and empowered in knowing that I could impact meaningful change in how patients receive their health care, regardless of this particular interview’s outcome.

This semester I have the unique opportunity to help develop the BRH Fellowship Curriculum in partnership with BRH leadership and Dr. Pruitt as part of my special project. Our goal is to learn about the best practices at top fellowship programs throughout the country and ultimately be able to implement these practices for BRH’s administrative fellowship. I hope my contribution to the curriculum and fellowship can help cultivate a long-term relationship between USF’s MHA program and BRH. This is a very exciting opportunity and I look forward to further sharing my experience through it. 

Students attend 2017 ACHE Congress   

Seven students, Oluyemisi Amoda, Sarah Langel, Radhika Mehrotra, Teena Saji, William Stewart, Cauchavius Watts and Sabrina Wise, received a $1,000 travel grant to attend the 2017 ACHE Congress on Healthcare Leadership in Chicago. Attending the congress provided participants with an incredible opportunity to learn from and network with some of the top health care industry leaders, ultimately gaining a wealth of knowledge that can serve to enhance their future careers. Dr. Sandy Potthoff, our department chair, along with Sara Spear, our academic services administrator, also attended. They were excited to share this experience with the students and had a great time hosting a student dinner with MHA alum and former ACHE Fellow, Michelle Pizarro.
USF Health Research Day 2017

February 24, 2017 marked another successful USF Health Research Day! Presenters from all over USF Health showcased their exciting research. HPM students were no exception. In fact, all three PhD candidates, Jessica Ryan, Joe Smith and Kyle Watterson, submitted poster presentations for this highly anticipated event. Kyle’s poster, “Nowhere to Hide: Using Hospital Patient Encounter Data to Reveal Medical Practice Outliers” earned him a “Best College of Public Health Poster Presentations” award and Joe’s manuscript of his poster presentation entitled, “Outpatient Treatment Patterns of Pediatric Obsessive-Compulsive Disorder,” was accepted for publication in the Journal of Child and Adolescent Psychopharmacology. Congratulations to all three for jobs well done!

To read more about USF Health Research Day 2017 click here.

PhD candidates nearing completion
Kyle Watterson

On Friday, March 24, 2017, Kyle Watterson defended his dissertation entitled: “Physical Therapy Utilization and Length of Stay among Patients with Low Back Pain in Florida Hospitals.” Kyle shared a summary of his work:

Low back pain (LBP) affects a large population and is quite costly both to diagnose and to adequately treat. There is evidence of medical waste and unnecessary consumption of health services surrounding this common diagnosis. My dissertation looks at physical therapy utilization of patients hospitalized with low back pain with effort to determine what factors are directly associated with seeing a physical therapist. Two papers examine this in detail examining policy, patient, and hospital factors and their respective effects on physical therapy utilization. The last paper looks at patients who have had low back surgery and what predicts a long length of stay for the involved patients. All papers look at clinical practice guidelines and evidence-based medicine for low back pain.  

Jessica Ryan

On Thursday, March 30, 2017, Jessica Ryan defended her dissertation entitled: “Excess Healthcare Costs of Injured Youth: The Need for Prevention, Policy, and Proper Triage”. Jessica shared a summary of her work:

I used a three article format; each article focuses on a specific issue of youth injury, analyzes the related cost data, identifies areas of potential unnecessary health care spending, and discusses relevant health policy. The first article analyzes the cost of youth injury from sport and identifies areas to focus prevention efforts. The second article models trauma response charges and their association with volume and trauma center ownership. This analysis relates to the Florida’s Department of Health’s recent verification of several new for-profit trauma centers. The third article focuses on misclassified youth who have mild to moderate injuries yet receive a trauma alert. The misclassified youth are analyzed for associations with mechanism of injury and increased cost. The goal of this dissertation is to add evidence of ways to reduce healthcare spending while protecting and promoting the health of our youth through prevention, policy, and proper classification.
Alumni News

HPM Alumni Impacting Healthcare Abroad and at Home

Tracey Perez-Koehlmoos, PhD, MHA

Dr. Tracey Perez-Koehlmoos, a former officer in the United States Army and currently a division director for health services administration as well as an associate professor at the Uniformed Services University of the Health Sciences, a part of the Department of Defense, is 100% committed to living out her passion through her practice. Click here to read her story.



Lt. Col. Ruben Matos

Since graduating with his MPH, Lt. Col. Ruben Matos has made a career of helping others; first as a civilian, and now as a soldier. He is an active duty lieutenant colonel in the United States Air Force, and serves as the deputy chief of the International Health Specialist (IHS) Program, in Washington, D.C. His enthusiasm about ensuring our soldiers, wherever they are in the world, have access to appropriate health care is evident when he talks about his responsibilities. Read his story here.




The Alumni Mentor Program: benefiting both student and mentor

Fall 2016 was the official launch of the Alumni Mentor Program. The program matches current second year students with experienced alumni to participate in a mentoring relationship and provides student mentees the opportunity to build their career network while learning from the experiences of more seasoned professionals. Mentors can re-connect with the department by sharing their career knowledge and experiences with aspiring health policy and management professionals. 

Eighteen mentor-mentee pairs have been engaged in the mentoring relationship this academic year. Based on their feedback, the program is proving to be a success. This is what a few of them had to say:

“My mentor has been great! She has always been there to talk with me, provide guidance, and introduced me to several people affiliated with USF. Can't say enough good things about her and how beneficial the program has been for me so far.” -Student

“Some of the activities that we have done that may be helpful for others were reading over her cover letters and resumes for which I provided her feedback and edits. She also had a couple of Skype interviews scheduled so we did a mock Skype interview to help her prepare.” -Alumnus

“We have monthly phone meetings that last around an hour. We discuss any professional progress made by me, potential opportunities for me to apply for based on my interests. He shares his own experiences and potential opportunities for me within his company. He also discusses which skills and subject material is imperative." -Student

Thanks to all of the alumni who participated this year! The program will re-launch during the summer and we invite all second year students and interested alumni to sign up! Please contact us at [email protected]

Stay Connected
Looking for an intern?  Want to mentor a current student?  Interested in being on a career panel?  Take this 3-5 minute questionnaire to update your records and tell us how you want to be involved as an alumnus/a!