When patients demand tests and prescriptions
doctors should think twice
 
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    As an infectious-disease specialist, I often see patients who
    complain of a headache, nasal congestion and short-term fatigue.
    There is no fever or cough, and it appears the problem is sinusitis, 
    which requires no further testing or treatment. But when I say, 
    "Let's wait and watch," many of my patients seem disappointed.
    In some cases, it seems they are satisfied only if I prescribe
    an antibiotic or order a blood test or X-ray.
   
   
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    Read more about Choosing Wisely. How to spark necessary
    conversations between doctors and patients to ensure
    the right care is delivered at the right time.

 

11-Point Checklist for a Healthy Social Media Strategy
 
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    It's time to zero in on your social media strategy and determine if
    you're having an identity crisis. Is your digital strategy healthy,
    or lingering on life support?
    
    Your messaging must be:
    

         - Cohesive

         - Integrated

         - Consistent


    
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3 Ways Digital Signage Communications Can Improve
Patient Safety in Hospitals
 
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    According to some studies, 70-80% of medical errors are related to
    interpersonal interactions. Another study by professional nurse
    associations reported that poor workplace communication has
    contributed to medical mistakes, even when preventive measures
    were taken.
   

To combat this, communication must be improved at the point of care, where healthcare providers are actively engaged in caring for patients. Even with checklists and hand-off protocols in place, clinicians and patients need supportive messaging and reminders to help prevent mistakes.

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Case Study Spotlight
ChannelCare digital signage enhances Health Literacy

   "ChannelCare is the ideal medium for enhancing  
     our health literacy communications edits."


                                                                                                 Leslie Deck, MPA, CHES

                                                                                                 Health Promotion Coordinator
        
Learn more >  


Revealing Medical Errors Helps Chicago Hospitals
Build a Safer Health System
 

 

partnership in quality - AHRQ & Vericom 


    A preventable medical error happened when Michelle Malizzo Ballog 
    had surgery in 2008. Worse, it was followed by tragedy-her death
    at age 39.
    
   
When her family tried to find out what happened, officials at the 
    University of Illinois Hospital in Chicago didn't dodge questions
    or have the family talk
to the hospital's lawyers, according to
    the Chicago Tribune
.


    Learn More >

 

 

 

 

 

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