September 2017 News
Mid-Atlantic
Business Communications
MABC is your local, Virginia-based source for the latest in Communications, Collaboration, Networking, and Managed Support. Platinum-certified, serving businesses for 25+ years, MABC is ready to help you take advantage of technology that helps you move ahead.

Steve Mobley, President
(757) 673-2200 |  info@mabc.com
Hurricanes are a Powerful Reminder to Be Prepared

This month we’ve watched Harvey and Irma hit our neighbors to the south. Our thoughts and prayers are with them as they begin to recover. Unfortunately, tropical storms are a fact of life in our area too.

MABC makes it easy to set up Voice and Data arrangements that will keep your staff connected to your customers - even if your place of business is inaccessible during or after a disaster.

Keeping your people and your clients connected has never been more important – or more complex. You may have people working at home or on the road. Your business might have multiple locations.

MABC experts can provide hurricane protection when you need it so your business can keep your customers happy. While competitors scramble to find alternatives until the weather clears, it will be "business as usual" for you.

Contact MABC for help in protecting your business against nature’s wrath:  Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or info@mabc.com
What Phone System is Right for You? Cloud, On-Premises, or Best of Both

Traditional, on-site phone systems remain popular, but the lure of Cloud Voice is strong. 

Some of the reasons why On-Premises phone systems remain popular... 

  • The need to control technology in-house.
  • The need for customized features or integration with other applications.
  • The need to depreciate equipment costs over time.

Cloud arrangements have emerged as a good fit for many small and mid-sized businesses, or larger enterprises with remote offices... 

  • Flexibility to scale up or down
  • Connects mobile or remote workforce
  • Ease and speed of adoption
  • No-cost, instant system updates

Some multi-site businesses are now deploying a mix of both... 

  • An on-premises system at headquarters and Cloud services for their remote offices – all interconnected and centrally managed. 

Technology keeps changing… Schedule a planning meeting to make sure you're exploiting the best approach for your business communications. Contact us today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
IP Office… Why Avaya’s Popular, Powerful UC Platform is a Hit with Small & Mid-sized Businesses

Avaya’s IP Office platform offers businesses the means to accelerate growth and transform how you do business. Here’s how… 

Purpose-Built System: IP Office is a complete, integrated solution - collaboration, mobility, multichannel contact center, networking, security, video, and support services - all from a single source.

Engagement Everywhere: Regardless of place, time, device, or application, your employees can engage anywhere, anytime to capture opportunities and create value for your customers.

Administration Simplified: Eliminate IT headaches by centrally managing your IP Office solution with web-based administration - whether you have 5 users or 3,000 - in one location or spread across 150 sites around the world.

Deployment Models
  • Virtualized IP Office software with VMWare ESXi , KVM, Microsoft Hyper V or Amazon Web Services
  • Dedicated Avaya Server
  • Avaya IP Office 500 V2 appliance
  • Any mix of the above

Supported telephony devices
  • IP phones, Digital phones, Analog phones, Softphones
  • Analog and Digital Cordless (including DECT)
  • Any mix of the above

Contact Center
  • Five to 250 agents
  • Multichannel – Voice, email, web chat, fax, SMS
  • Skills based routing 
  • Browser based and Windows clients 
  • Integration to CRM solutions
 
Get to know how Avaya technology can help grow your business. Reach out to us today. Call Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
Did you know MABC offers Broadband, SIP, and Telecom Services?

Business communications and carrier services are no longer just a ‘required’ cost of doing business. In today’s competitive landscape, optimized communications services are a competitive advantage. As your trusted IT and Telecom services advocate, MABC helps you select, source and implement what you need at the best prices. 

  • Broadband Internet Access
  • SIP Trunking
  • Metro Ethernet, MPLS, Dedicated WAN Services
  • Wireless and Mobile Services
  • Local & Long Distance, PRI, POTS 
  • Audio, Video & Web Conferencing

MABC thoroughly reviews your services, invoices, agreements and providers while evaluating your spending to find better deals and uncover savings. We stay current on the service providers and what they offer. To help you avoid service problems, we act as your representative and work with only the most dependable carriers and providers.  

At MABC, our top concern is you… 

  • Save Time – Comparison-shopping can be time consuming. Contacting various providers and working through the quoting process can be overwhelming. Let MABC do the work for you so you can focus on your core business.

  • Single Point of Contact – We can be your 1-call for both hardware and carrier services. 

  • Reduce Costs – We can secure the best pricing when shopping for new or existing services.

  • We are Carrier Neutral… We recommend the best providers and services for your unique requirements.

Contact us today to schedule a complementary Broadband and Carrier Services consultation: Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
Planning a Fall Outing? MABC pays $250 for referrals!

Know someone who is moving or looking for a new phone system? A friend who needs faster broadband? A business partner who wants to add Video collaboration? 

Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral - we'll take care of the rest. MABC rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through. 

Contact us with your sales tip at: Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or  info@mabc.com .

Everything you expect... And then some

Largest AVAYA partner in Southeast Virginia
Local, Regional & Nationwide Coverage
Committed to Your Success
Single-Source
25+ Years

Rapid Response
24x7x365 Support

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Call MABC Today
Portsmouth, VA: 757.673.2200
Richmond, VA: 804.273.6500
W. Virginia: 304.485.3043
Toll Free: 888.398.2622
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(Veteran Owned)