January 2018 News
Technology Solutions
MABC is your local, Virginia-based source for the latest in Communications, Collaboration, Networking, and Managed Support. Platinum-certified, serving businesses for 25+ years, MABC is ready to help you take advantage of technology that helps you move ahead.

Steve Mobley, President
(757) 673-2200 |  info@mabc.com
Want a Better Phone System in 2018? We Run the Numbers & Advise on Cloud or Premises Voice Decisions

If you currently have an older phone system and you’re looking to improve your communications technology in 2018, it’s a good idea to call in the experts at MABC before making any commitments.

The reason: choosing between today’s premises and cloud platforms is not always straightforward. There are a lot of variables to consider that impact business agility and return on investment. 

MABC will meet with you to perform a comprehensive evaluation so you can make a more informed decision. Here are just a few of the things we look at:

  • Whether your voice communication needs are fairly static over time, or need to expand and contract faster to keep pace with changes in seasonal demand.

  • Whether you would benefit more by making capital investments for infrastructure and depreciating the costs over time, or by using services on a pay-as-you-go subscription basis.

  • Whether you rely on customized features, require integration with other applications, or want advanced call center and conferencing capabilities.

  • Whether you really need to exercise in-house control over the technology, and actually have the in-house resources to manage it efficiently and cost-effectively.

  • Whether your organization must comply with regulations and industry standards for things like uninterrupted communications, security and voice recording. 

  • Whether your business must connect easily and securely with teleworkers, remote offices, supply-chain partners, and contractors.

To find out which voice platform is best for your business, schedule a free evaluation. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or info@mabc.com
Avaya Rings the Bell, Begins Trading on NYSE!

On January 17 Avaya and its partners celebrated the company's listing on the New York Stock Exchange (NYSE). Avaya's NYSE milestone follows its successful restructuring to free up $300 million in cash flows for investment in new technology and growth.

Avaya is an industry leader with solutions supporting more than 130,000 customers in 220,000 locations worldwide, 90% plus of the Fortune 100, and more than 100 million users. MABC is the largest Avaya dealer in Southeast Virginia.

We're proud of our 25+ year history supporting the business community. With local teams and offices to serve you, MABC experts are in a trusted position to assist your organization in sourcing UC and collaboration solutions designed to improve the way you do business.  

Let's talk about the latest Avaya innovations. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
We know Carriers… Learn who offers Better Service, Performance & Rates

Finding ways to improve broadband, data, and voice network services and cut costs is important for the financial health and competitiveness of any business. One way to achieve fast results is to have the MABC team look over your phone bills and existing services.  

Our relationships with carrier, cloud, hosted, contact center, security and cable providers, puts MABC in a trusted position to assist your organization in sourcing carrier-agnostic solutions to improve the way you do business.  

As your advocate, we recommend the providers offering the best service with the best pricing. We lay out all the options so you can make a well informed decision based on your unique needs.  

Based on our continuously updated knowledge of all the product and service offerings, here's our approach...
  • Undertake a thorough review of your services, invoices, agreements and providers.

  • Evaluate your spending, find better deals and service arrangements, and uncover savings. 

  • Lay out all the alternatives and offer recommendations with a clear projection of your savings. 

  • Implement your choices by acting as your agent to place orders with the service providers. 

  • Track installation progress and manage escalations.

  • Provide a single point of contact for all your voice, data and Internet needs. 

Start enjoying the latest services, the most responsive support, and the best pricing. Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
You don't have to go it alone with Cloud IT and Desktop-as-a-Service

By moving to cloud-based IT and Desktop-as-a-Service, businesses can realize all the benefits of simplified deployment, centralized management, improved security, and cost savings.

Cloud-based IT Services save you time and money by...  

  • Consolidating your IT environment for better performance, reliability, and availability.

  • Automating upgrades of OS, applications, workstations and mobile devices.

  • Streamlining admin tasks and increasing your control over the entire IT environment.

  • Improving IT team and resource productivity.

  • Reducing your hardware, power, and operational costs.

MABC technology experts can evaluate, setup, and manage your transition to Cloud-based IT services. We offer a comprehensive suite of IT and Desktop management solutions.  

Ready to simplify and save? Let's talk about how the Cloud and DaaS can help you handle today's IT challenges more efficiently and economically. 

Contact MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
No Phone System Service Agreement? MABC Managed Services offer better rates on Parts & Labor

We understand that your communications system is vital to the continued success of your business. Our team is ready to tailor a plan to meet your precise support requirements. Use us as much or as little as you like for: 

  • Preventive Maintenance

  • Emergency Response

  • Remote Monitoring & Diagnostics

  • Help Desk Support

  • Certified Engineers

  • On-Site Technician Dispatch

  • Hardware & Parts Replacement

  • 24×7 Remote Monitoring & Resolution

For businesses of every size and type, our Managed Service Offerings provide the right level of assistance, including…  

  • Manufacturer Warranty Support

  • Service Level Agreements 

  • Tiered Service Plans: Silver, Gold, Platinum

  • Hardware, Labor, Applications Coverage

Let MABC sweat the details while you stay focused on running your business. Contact us today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or email info@mabc.com .
We want your leads! Getting your $250 MABC Reward is Easy!

Know someone who is moving or looking for a new phone system? A friend who needs faster broadband? A business partner who wants to add Video collaboration?  

Tell us about it... Just mention, "Newsletter Referral Program" when you make the referral - we'll take care of the rest. MABC rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through. 

Contact us with your sales tip. Call MABC today at Portsmouth: (757) 673-2200, Richmond: (804) 273-6500 or  info@mabc.com .
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