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January 2012
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Greetings!

The first newsletter of an exciting year to come! With a New Year comes new challenges and new opportunities. We kick of this first newsletter with a new blog "Motivating Staff in the Restaurant Industry". Enjoy!
   
 
Regards, 
Ian Said 
Motivating Staff in the Restaurant Industry
 
Read the entire article here >>>

FoodService Waiter When it comes to motivating and keeping staff happy in the restaurant industry, there is one thing that is a must; throw the advice of the motivational gurus out the window.  

 

That's right, while much of the advice offered by motivational speakers and advisors is great when it is applied to the workforce in, say, a corporate or business setting, the restaurant industry is a whole different world.

 

While the dynamics between management and staff is similar to what you find anywhere else, and while there is plenty of interaction between staff members themselves, the primary focus when it comes to motivating and keeping staff happy in the restaurant industry is in making them feel as if they have a vested interest in "their" restaurant's continued success and reputation.  Easy enough to say, you may think, but how do you put that into practice?

 

Motivating your staff is a fairly straightforward matter; it depends entirely on giving them something to be proud of.  Emphasizing the quality of your customer service and bragging up your staff to your clients will give the staff something to live up to, and will instill a sense of loyalty and pride.  This can be done in a dozen different ways.  A handful are listed below which may help you get started in the right direction.

 

But before you can even begin to reward or motivate your staff, you need to "understand your target market".    

 

Read the entire article here >>>

 

Delve Into Twelve Restaurant Trends for the Coming Year
by brandStrategy.co.za
 brandStrategy
When it comes to predicting the future trends of the South African restaurant industry, I have got it down to a science... Make as many predictions as possible and with a little luck, people will only remember the ones I got right. Honestly, making predictions in this economy is as easy as nailing jelly to a tree.

As 2011 draws to close and papered up stores are as common as Christmas decorations in the shopping centers, the outlook for restaurants remains a little bleak at best. At least the hemorrhaging appears to have been arrested and this is mostly due to two factors; a little common sense and no money with which to open new stores. With fewer shopping centers being built, access to capital still limited and franchisees being cautionary, those that have survived the bloodbath of the past few years are at least primed to enjoy some rewards when things finally turn the corner.

 

So what does 2012 hold for the industry and are there any trends to look out for? Well if you Google "restaurant trends 2012" you will be inundated with international predictions and trends that are set to take the industry by storm. But alas, twenty five years of watching the industry both locally and internationally has made me realize one important thing; what works there does not always work here!

 

Read the entire article here >>>>>>

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Issue: 4
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In This Issue:
Motivating Staff in the Restaurant Industry
Delve into Twelve: Restaurant Trends for the Coming Year
Stay Connected with Ideal Software



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