Peekaboo Beans Playsuit Recall

At Peekaboo Beans we are a stand for quality and we always want to be proud of what we are making. For that reason, we have decided to issue a voluntary recall of select playsuits due to malfunctioning zippers.

Please see the full product recall notice below for detailed information on the affected styles and next steps.

VOLUNTARY RECALL

Peekaboo Beans has determined that a potential safety issue exists with the Bean Playsuit. The playsuits affected are from the Winter 2016 and Spring 2016 Collections bearing Product Codes 52I801-990, 52I801-628, 52I801-490, 521801-578, and 521801-652 and come in Black, Sterling, Cherry Jubilee, Pony Purple, and Paradise Blue in the following sizes 0/3 months, 3/6 months, 6/12 months and 12/18 months. The affected playsuits were available for purchase after January 27   th
, 2016.

The zipper tab/pull can become detached, posing a choking hazard to children. 

To date, Peekaboo Beans has received 5 reports of the zipper tab/pull detaching. There have been no reported incidents or injuries related to the use of these playsuits but as a precaution Peekaboo Beans is undertaking a voluntary recall of the following products effective immediately:

WINTER 2016 COLLECTION
 
Product Code
Colour
Size
52I801-990
Black
0/3M, 3/6M, 6/12M, 12/18M
52I801-490
Cherry Jubilee
0/3M, 3/6M, 6/12M, 12/18M
52I801-628
Sterling
0/3M, 3/6M, 6/12M, 12/18M
 
SPRING 2016 COLLECTION
 
Product Code
Colour
Size
52I801-578
Pony Purple
0/3M, 3/6M, 6/12M, 12/18M
52I801-652
Paradise Blue 
0/3M, 3/6M, 6/12M, 12/18M

52I801-990
Black
52I801-628
Sterling
52I801-490
Cherry Jubilee
521801-578
Pony Purple
521801-652
Paradise Blue

WHAT TO DO?
 
Customers are advised to immediately stop using the recalled playsuits and return them to Peekaboo Beans for a refund or product credit.  Stylists are requested to return any unsold inventory to Peekaboo Beans and will be credited accordingly.  
 
For more information, please contact Peekaboo Beans at 1-844-479-2316.

Return Procedure 
 
To receive a refund or product credit you do not need to call or email, simply complete the
Playsuit Return Form and return it with the playsuit to:

Attn: Bean Playsuit Recall
610 - 13211 Delf Place
Richmond, BC  V6V2A2

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PRODUCT RECALL FAQs

Q - Is it mandatory that I send any or all of these items back?
A -  We strongly encourage you to return the playsuit(s) so that we can issue a refund or credit. We are advising customers to immediately stop using the playsuit(s). Since the zipper tab/pull can become detached this poses a choking hazard to children. Safety is our top priority. 
 
Q - Do I need to send all of my playsuits back?
A - No. You only need to send back playsuits that are part of the recall. See above notice for recalled styles. The affected playsuits were available for purchase after January 27th, 2016.
 
Q - Are warmsies included in the product recall?
A - No, warmsies are not part of the product recall.
 
Q - Will Peekaboo Beans be issuing a refund without any stipulations?
A - Yes, Peekaboo Beans will be issuing a product credit in the form of play money or a credit to the original credit card used at the time of purchase for the amount paid.  You must provide the original order number and you must send back the affected item(s) to receive the refund/ credit. 
 
Q - What happens if I do not have the original order number?
A - In this instance, we ask that you still send back the recalled product and Peekaboo Beans will issue a product credit in the form of play money based on the lowest selling price.
 
Q - What happens if I received the recalled product as part of their free or half priced hostess benefits?
A - Simply provide the order number and Peekaboo Beans will provide product credit on the free hostess items and a refund on the earned half priced items for the price paid. 
 
Q - Do I have to send the recalled product back to get a refund?
A - Yes, in order to receive a refund or credit, you must send the item(s) back to Peekaboo Beans.

Q - Can I return multiple recalled playsuits in one package or do they need to be in separate packages?
A - One package is fine provided each playsuit is accompanied with a return form.
 
  If you have any further questions about the Bean Playsuit recall please contact Peekaboo Beans on our dedicated line at 1-844-479-2316.

    PROVIDING THE INGREDIENTS FOR A PLAYFUL LIFE