Hello!
Welcome to Innovatia Training!

We're excited to bring you the first issue of our newsletter! At Innovatia we're constantly thinking about how to drive your business forward by delivering even more value to you' our customer. That's one reason why this issue is focusing on the importance of employee training and development to improve productivity' keep employees engaged' and continue to keep our customers happy. If you have a chance' come visit us at the Avaya conferences in Las Vegas and Montreal this October. Our training team will be there and always looks forward to meeting you face-to-face. I'll be touching base with you again soon'

Leslie Magee
Product Manager - Training

Employee Training in Today's Contact Centre

Are you aware of how training and development can vastly improve an employees' happiness and confidence' leading to less employee turnover and ultimately increased productivity? Read More »

What's New @ Innovatia Training

We're constantly adding new courses to our catalog based on requests from our customers and certification requirements from OEMs. Check out this list of courses that we have recently added. Read More »

Need Answers?

Speaking with our customers is one of the most enjoyable aspects of our job! Learn more about our innovative training solutions and other services offered through Innovatia by reading these answers to the top four frequently asked questions. Read More »