Pay attention to your end users. The value of an intranet is in its users' engagement.  For users to adopt the intranet, it must be easy to use and house practical information that is searchable.  

3 steps to a user-centric intranet: 

1. Understand the current state and the needs of users
2. Engage users while the new site is being planned and built
3. Test, Test, Test

Learn more about how organizations can improve the end-user experience.