Have you ever created processes and policies based on what you think your system is capable of rather than making your system following your policies and processes?
Do you dread seeing emails from your IT department that an upgrade is being installed on your system?
Don't let your system run your office! By making small and manageable changes, you can t
ake control of the way your institution manages student flow from admission to graduation. You can do so without purchasing any new software, hiring any computer programmers, or spending way too much money on a consultant that knows the system but doesn't understand financial aid.
