Sent to:  ALL New England ESRD Administrators, Head Nurses, Dietitians, Social Workers, Patient Advisory Committee (PAC) members and Subject Matter Experts (SMEs)
with valid e-mail addresses in CROWNWeb.
 Please share this edition of Kidney Chronicles, our  eNewsletter designed to provide helpful  articles to ESRD patients as healthcare consumers.
 (Click on the picture to see the full newsletter)  

April, 2016
Improving Your Dialysis Experience: Communication

Kidney Chronicles, the Network's patient newsletter, is a monthly, two-page, printable PDF that is available in  English  and Spanish.  
The April edition of Kidney Chronicles focuses on communication, with tips for successful communication and a guide to the formal grievance process. 
Please use this issue as a way to jumpstart a conversation with you patients to help prevent little problems or misunderstandings from snowballing into formal grievances.
Please print and share copies of this newsletter with patients, family members, and care partners.

You can also ask people to sign up to receive Kidney Chronicles as a monthly e-mail. 
To subscribe, please use this link:

An archive of Kidney Chronicles is maintained on our website
Providers:   Please print copies of Kidney Chronicles to distribute to your patients, and encourage them to sign up for an electronic subscription.
Developed by IPRO ESRD Network of New England while under contract with Centers for Medicare & Medicaid Services. Contract HHSM-500-2016-00019C
IPRO ESRD Network of New England
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