January 2018
In This Issue
Happy New Year
We have a jam packed education lineup ready for you and look forward to seeing you and your entire team at workshops and conferences being held all across the state

Unable to leave the office? That's okay, we've got you covered with a wide array of live webinars or archives to be watched at your convenience. See webinar article below. 
Do you think you have the leadership skills you need to succeed? 
Join us on January 24 - 25 in Baton Rouge for Leadership Academy
Only two weeks remain before LCUL's Leadership Academy and space is getting limited.  If you're still undecided about registering, let our presenter Dr. Charles Lankau share with you how we tailored the program agenda to the areas of concentration that you've requested including:  Negotiation, Mediation, Delegation, Communication and Motivation!!

Leadership Academy 2018

Join us as we learn to:
  • Become confident and strong negotiators.  
  • Manage and mediate conflict situations 
  • Build trust among your team through delegation and communication. 
  • Create a fair and inclusive workplace environment that engages employees of diverse ages, races, religions, skill sets and career goals. (We will also discuss employment law that we all need to be aware of.)
  • Cultivate an environment of workplace motivation
  • We'll also role play, share best practices and more!
Compliance...it's the one thing on every Credit Union's "must do" list.  
February 21 - 22, Monroe 

Looking for an update on Operational Compliance issues?  Wanna know what changes await in the Lending Compliance realm? 
Join us in  Monroe  on February 21st and 22nd  to get Compliant!

On Day 1, Ty Parker's Operational sessions will include:
  • The EFAA and Reg CC Updates made easy
  • Reg D explained in plain English
  • Insights on Overdraft Charges
  • Critical issues involving Remote Deposit Capture
  • and More! 
On Day 2, Ed Reisinger's lending based sessions include:

  • Fair Lending Worries and Audits
  • Military Lending Act and the SCRA 
  • Bankruptcy Overview for Lenders
  • Participation Agreements & Loan Purchases
  • Real Estate Lending Update
  • and so much More!

Full 2 day and single day registration options available.


Click here to learn more & register

Do you want to WOW your Members?!
March 22- Lafayette

Impressing our members and solidifying our relationship with them is one skill that we can never get enough training on.   


Rory Rowland returns to Louisiana, this time to help us discover new strategies and mindsets to WOW your members!  


Session highlights include:

  • Uncovering words and actions that signal a "ready-to- help attitude"
  • 3 simple ways to build trust with your member
  • Why "How you say it" is so important
  • Master the keys to increase value to your credit union 
  • Challenge yourself to end each transaction positively
  • Develop a member focused culture at your CU
  • Take a confidential self-audit to compare your member service skills against the pros.


Click here to see full details and register.

FiCEP Class Notes

LCUL is thrilled to welcome our 92 soon-to-be credit union certified financial counselors to the FiCEP program!  The class of 2018 is our largest ever!! 
Last week, detailed welcome emails were sent out and printed books are currently en route to your credit union from CUNA. 
Our orientation webinar is next Tuesday, January 16th at 9:30 am. 
Are you ready?  If you're not yet registered to view the orientation webinar - click here
Don't forget to sign up for the LCUL FiCEP Student Portal too.  It's your one-stop "Home Base" for all things FiCEP - webinar archives, handouts, practice quizzes, schedule at-a glance, program announcements and more!
Year Round Webinars

Webinar Online Internet Website Web Page Concept
LCUL has a vast array of
webinar programs from a pool of presenters on a wide variety of topics in both live and archive format ...for when you just can't get away from the office. 

Click below for the full details broken down by subject area.
*This Month's Webinar Spotlight* 



Presented by the LCUL CU Webinar Network

Available beginning February 2nd.  (Archive  Format Only)

This 90 minute webinar focuses on the topic that is gripping the nation's headlines.  Learn how to get ahead of it to prevent it before it even starts!   Let's discuss:
  • Common sexual harassment issues in the workplace, from a manager's/supervisor's standpoint
  • Legal issues
  • Recognizing and responding to sexual harassment
  • Responsibilities as a manager/supervisor
  • What if the harasser is senior management or CEO?
Takeaway took kit includes sample policies and a quiz with answer key that can be administered to staff after viewing.  
Your educational investment is $200 .

**FREE** Dues Supported Video  for all LCUL Member Credit Unions - Fixed Mindset vs. Growth Mindset 
At LCUL's convention last fall, presenter Ancin Cooley challenged the room to discover if they possess a Fixed Mindset or a Growth Mindset - and how that can either inhibit or enhance a credit union's growth .

We invite all of our member Credit Unions to view that brief 23 minute video for FREE.  Share it with your staff and board of directors in a training day and use it to start a dialogue!
Reminder from LCUL's Governmental Affairs Department
CUNA GAC February 25- March 1
We are excited to have over 70 Louisiana registrants (so far) for the CUNA Governmental Affairs Conference in DC. 
One of the highlights of this annual event is a luncheon with a Louisiana Legislative Overview presented by our lobbyist Jeff Brooks of Adams & Reese, LLC.  This separate event does require advance RSVP registration.  

Please click on the  LCUL's Governmental Affairs Homepage  to RSVP today!
Save the Dates!

Mark your calendars now to join us for these programs coming up in the next few months.

More details will be posted as these events draw closer.
  • Share Accounts Basics - March 27 - Shreveport
  • Louisiana Governmental Affairs Conference - April 10 - Baton Rouge
  • Share Accounts Advanced - April 18 - Lake Charles
  • BSA Officer Training - April 25 - Baton Rouge


Have you noticed that our programs are on the move?  We've been listening to your suggestions & requests and we are hosting more of our programs at various points all over the state at your request.  Keep sharing your input, we're listening!