VITAL CHECK & DEPOSIT ISSUES

Start Date/Time:   Thursday, February 12, 2015 1:00 p.m.

Join Partner Directors as they show you how this program provides credit unions the opportunity to enhance member value, increase auto loans, increase debit and credit card usage, and earn non-interest income, all while saving your members money on things they purchase every day.  This interactive webinar will provide you with an overview of the program benefits and participation options.

See why over 3,400 credit unions are participating in a program that has helped members save over $1 billion!

Click here to register!

CUNA Mutual Group has launched a new, real-time service to help simplify the purchase of personal insurance products for credit union members. TruStage Connect is a live video and text chat for the life and accidental death and dismemberment insurance offered through trustage.com. It also leverages the expertise of licensed insurance agents who can share their screen with the consumer to help them navigate the website to shop for insurance.

"Expanding the TruStage customer experience to include live chat is a direct reflection of our continued focus on today's consumer," said Susan Sachatello, senior vice president, TruStage. "We care about making it easier for them to evaluate and choose insurance that best fits their needs. Through live chat, our licensed experts simplify the task of choosing and buying life insurance."

The new live video chat service is one of the first of its kind in the insurance industry, connecting consumers with a licensed agent as they browse the website to shop for insurance products. It's also the latest example of the company's ongoing commitment to consumer-focused initiatives and innovation.   

"Today's consumer has high expectations based on their experiences with retail consumer brands," said Sachatello. "TruStage Connect is one more way we're delivering on those expectations and making it even simpler for credit union members to protect their families."

Angela Gervais has been promoted to Director of Governmental Affairs. Angela will administer our state PAC and Louisiana funds for the National PAC. She will coordinate state-level governmental affairs activities and assist our Regional Vice Presidents with credit union initiatives. Prior to her position, Angela has served in the EFT department and as Director of Education. Angela has been with a League for more than fifteen years.   

On Thursday, January 22, La Capitol Federal Credit Union held Grand Opening ceremonies for its newly renovated Ruston location. Conveniently located at 975 Tech Drive, Suite 1, the new office is a great place for area residents to conduct their financial business. In addition to an expanded footprint, the new office includes new technology and improvements. The Ruston office is open Monday - Friday from 9 a.m. - 6 p.m., Saturday from 9 a.m. - 1 p.m. (drive-thru only), and features an ATM and 2 drive-thru lanes.

Mike Hooper (President/CEO), Jill Howard (Ruston Branch Manager), Ronnie Dowling (Regional Vice President) and other La Capitol officials/staff welcomed Ruston's Mayor, city officials, the Ruston Chamber of Commerce, and credit union members to the celebration

New Orleans Firemen's Federal Credit Union was recently recognized as Large Business of the Year from the East St Tammany Chamber of Commerce for its Community Involvement Efforts. In addition, Mary Byrd, Business Development Officer for NOFFCU, was voted as the Advisory Board Member of the Year.