Do Employees Really Want Small Talk with the Boss?
A recent article in the Harvard Business Review disparaged small talk as an effective leadership tool. We disagree. Used judiciously, small talk sets the table for more open, trusting, respectful business conversations between boss and subordinate. Not only that, but how can you follow through on your commitment to show appreciation (see above) if you cannot engage in personal conversations?
Click through for our thoughts on the power of small talk.