December 2017 Edition
The Arizona State Library has a new, approved LSTA Five Year Plan . With a new plan comes new directions and opportunities. 

Jaime Ball, Library Development Administrator for the Arizona State Library, will present workshops and webinars about applying for Library Services & Technology Act (LSTA) grants. She will give an overview of the application process, and offer some tips for writing an acceptable application. During the face-to-face workshops in  Tucson , Buckeye and Prescott Valley , participants will actually begin the grant application process.

The workshop will include:
  • an overview of LSTA grants in Arizona;
  • what's new in 2018;
  • planning your grant project;
  • outputs, outcomes and other findings; and
  • completing the LSTA grant application.

For more information on the LSTA Grant Guidelines, contact Jaime Ball.
Each year, Library Development coordinates a Summer Library Institute providing professional development, training and networking opportunities for non-MLS public library staff serving mostly small and rural libraries throughout Arizona.

During the five-day Institute, highly regarded library professionals provide learning experiences and training on a variety of topics designed to increase participants' job skills and knowledge.

Summer Library Institute coursework addresses Library Practitioner Core Competencies that may be applied toward  Library Practitioner Certification . The Competencies encompass the knowledge and skill sets required for competent performance as a library director or manager of a small or rural public library.

Applications for this year's Institute are due on January 19, 2018.
Library Development is bringing Kelli Ham, Consumer Health Librarian at the National Network of Libraries of Medicine, Pacific Southwest Region located at the UCLA Biomedical Library, to Arizona to lead two health trainings at Arizona libraries in December. Mental Health @ the Library and Beyond Dr. Google will be held in Tucson, Tempe, Glendale, and Flagstaff. Brush up on your health knowledge with these exciting new trainings.

The topic of mental health can be one of the most challenging issues for library staff, especially when faced with tough reference questions or when interacting with patrons who are exhibiting behaviors which may indicate mental illness. Fortunately, a handful of practical skills enable library staff to respond well to difficult situations and have resources at hand to answer just about any question or scenario that comes your way.

Join Kelli Ham, Consumer Health Librarian at the National Network of Libraries of Medicine, Pacific Southwest Region located at the UCLA Biomedical Library, for this interactive workshop intended to help library staff understand the stigma of mental illness and the importance of responding to behaviors rather than "diagnosing" or assuming that a patron is mentally ill based on his or her behavior.

Attendees will learn:
  • Common mental disorders and symptoms
  • Similar behaviors that might occur as a result of other health conditions mimicking mental disorders
  • Effective responses to problem behaviors, including de-escalation techniques
  • Best practices for utilizing community partnerships to connect patrons with appropriate local resources

Throughout the workshop, participants will explore:
  • Authoritative websites
  • Mobile health apps
  • Social networking sites used by consumers as emotional support systems

The workshop will conclude with sharing ideas for compelling programs to raise awareness and improve mental health literacy for patrons, staff, and the entire community.

It is easy to find health information on the Internet, but how can users tell if the information is trustworthy? Which websites are the best for learning about symptoms, treatments, medications, and "what the doctor said"?

In this program, consumer health librarian Kelli Ham will present tips and tricks for working with patrons to help find quality health information on just about any topic.

  • Attend this session to see a demonstration of "what the science says" about the effectiveness of complementary and alternative treatments.
  • Learn how to spot the red flags and warning signs of questionable websites, and
  • Take home a list of the best, easy-to-use health information resources.
Reference USA helps users create marketing plans, conduct competitive analysis, raise funds and locate people. The database provides real-time access to more than 20 Million Businesses, 222 Million Consumers, U.S. New Businesses, U.S. New Homeowners and Movers, making research easy and fast.

That research is made even easier with Reference USA’s Learning Center, available on their home page. The Learning Center provides users with training webinars, how-tos, and tutorial videos to help users make the most of the software. Webinars for entrepreneurs and job-seekers run every week on Tuesday and Thursday mornings. If you or your patrons want to make the most of the Reference USA Database, direct them to the Learning Center.
The AzLA Virtual Conference has extended its Call for Proposals deadline to Wednesday, December 20. Interested applicants may submit their proposals here. The Professional Development Committee will notify all accepted applicants in early 2018.

The Virtual Conference will take place on Thursday, April 5, 2018 from 9:00 am - 5:00 pm via WebEx. Presenters may apply for a blitz-session-style 15-minute presentation or a full 45-minute presentation. 

The theme for this year's Virtual Conference is "Behind the Counter"; the Conference intends to focus on professional development for front-line and paraprofessional library staff. If you have practical advice for working the front desk in any aspect of any library environment - whether it's about maintenance in a small branch, helping struggling students, or effective communication in a large district - please consider sharing your expertise in a webinar! 

All questions about the Virtual Conference may be directed to the Professional Development Committee via Becky Brendel.
The Get Involved Clearinghouse website is a treasure trove of valuable information, resources and tools for library volunteer managers. The clearinghouse includes training materials on the entire volunteer management process, from recruitment to recognition. You can find position description for common types of skilled volunteers, such as a computer coach, an ESL conversation facilitator, or graphic designer, and you can even find stock photos to use in postings on Volunteermatch or other sites.

The Get Involved Clearinghouse makes volunteer management as clear and simple as possible, so you never have to reinvent the wheel. And if you ever can't find what you're looking for, or want to get in touch with other libraries who are engaged in skilled volunteer management, contact Donna Throckmorton, coordinator of the Get Involved initiative in Arizona.
There are many topics to choose from but these 4 topics will no longer be available after March 31, 2018. Now is your last chance to arrange an Arizona Humanities scholar to come to your library to discuss these 4 specific topics. 
  • Energy in an Uncertain World
  • Local Democracy and Politics in Education: Does it help or hinder student achievement?
  • Immigrants and the American Dream: We the People Today and Tomorrow
  • Securing the Borders and Stopping Terrorism: A Constitutional Framework
The goal of FRANK Talks is to inspire people to practice the skills of citizenship – to listen respectfully and engage thoughtfully with one another on important issues that affect our communities.
The State of Arizona Research Library has just launched a new digital Story Map called, How Did Arizona Get its Shape?. A Story Map is an interactive platform that combines digitized maps, images, and text to provide a narrative on a specific topic. This Story Map will allow patrons to explore historical maps of North America and see how Arizona evolved into its modern borders over several centuries, from 1679 to 1912. The maps are overlaid on current topographical layers to visualize the comparison between the historic map and the modern world.

This Story Map highlights thirteen periods in history in which significant events occurred on the North American continent. Every historical period includes a digitized map that shows how borders on the continent changed as a result of the events within that period.
The maps start out covering large geographic areas, as large as the entire North American continent. As the story advances through time, the maps begin narrowing in on smaller geographic areas until the focus is entirely on Arizona as its borders are shaped

This Story Map is a great resource to view historical maps and it is a great way for patrons to learn more about the history and importance of Arizona in a larger global context.
December Library Services Continuing Education Events
December 12, 9 AM-12 PM, Pima County Public Library -Murphy-Wilmot Library
December 12, 1-4 PM, Pima County Public Library -Murphy-Wilmot Library
December 13, 9 AM-12 PM, Tempe Public Library
December 13, 1-4 PM, Tempe Public Library
December 14, 9 AM-12 PM, Glendale Public Library-Foothills Branch
December 14, 1-4 PM, Glendale Public Library-Foothills Branch
December 15, 9 AM-12 PM, Flagstaff City-Coconino County Public Library
December 15, 1-4 PM, Flagstaff City-Coconino County Public Library
New Infopeople Courses
November 28, 2017-January 2, 2018
December 5, 2017-January 8, 2018
December 5, 2017-January 8, 2018
January 9, 2018-February 5, 2018
January 23, 2018-February 19, 2018

Library Development has purchased a selection of registrations for online courses offered by the California State Library's Infopeople. These courses are available to Arizona library staff on a first-come, first-served basis. You will be expected to complete your course and fill out a short evaluation form before enrolling in another.

To learn more about any of these courses, visit the  Infopeople website. Before registering, you will need to email Dale Savage, to receive a coupon code. Please use your work email and include your name, email and phone number, and your library's name, library type, address and phone number and the course you wish to enroll in.
Continuing Education Webinars
The link below provides access to free CE webinars for professional development.

Webinars listed on Webjunction are all free and available for anyone to access.
Happy Holidays from Library Services
Janet Fisher & the Arizona Talking Book Library Team
Mala Muralidharan, E-rate Branch
Jaime Ball & the Library Development Team
Laura Stone & the State of Arizona Research Library Team
Holly Henley, State Librarian
Library Services is part of the Arizona State Library, Archives and Public Records, a division of the Secretary of State. The branches of Library Services include Library Development, the State of Arizona Research Library, the Arizona Talking Book Library, and E-Rate. Library Services programs and activities are supported in part with federal funds from the Institute of Museum and Library Services.

Holly Henley
State Librarian and Director of Library Service
Library Services