November/December 2015

In This Issue:
Top Stories
State CIO Top Ten Priorities for 2016 
Link to 2016 Top 10 Priorities
Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO's programs, planning for conference sessions, and publications.

The prioritized rankings of strategies and technologies reflect voting by state CIOs and are available for download at www.NASCIO.org/topten

Which Top Ten Priority are you? Take the  quiz to find out!

To submit information for the next edition, contact Meghan Penning , NASCIO Connections editor.
Events of Interest
Council of State Governments 2015 National Conference
December 10-13, 2015
Nashville, Tenn.
2016 National Association of Counties Legislative Conference
February 20-24, 2016
Washington, DC
National Association of State Procurement Officials How to Market to State Governments Meeting
March 20-23, 2016
Atlanta, Ga.
NASCIO provides two topical Newsbriefs which will be delivered via email to you each week on Enterprise Architecture
and Cybersecurity

To view current issues and subscribe, visit 
www.nascio.org/NewsBriefs

NASCIO Newsbriefs are provided by Information Inc.
Data: the Lifeblood of State Government
This report released in October presents the case for investing in data management.

The report presents basic rationale for investing in the development of a formal data management program and is the first in a series of reports that will deal with WHY data management is important, HOW state government gets started and legal aspects of data management.  

Read the complete brief at www.NASCIO.org/publications
NASCIO Conference News

2015 Annual Conference 
Session resources from the 2015 NASCIO Annual Conference are now available on the conference website. You'll find videos of keynotes and general sessions, along with PDF copies of presentations (where available) from topical sessions. The site also includes a photo gallery and archived social media posts.

2016 Midyear Conference
Save the Date for May 3-5, 2016. The NASCIO Midyear Conference will take place at the Hyatt Regency on the Inner Harbor in Baltimore, Maryland. Watch your email and social media for sponsorship and registration deadlines. For state members, the Fly-In will be held Friday, May 6.

The Call for Ideas for the Midyear Conference  opened December 8. Help shape the NASCIO Midyear Conference agenda by submitting your ideas by January 5.


NASCIO Technology Champion Award

The NASCIO Technology Champion Award honors innovative leadership that promotes sound information technology solutions, policies and practices. Recipients have a proven track record of sustained interest in and advocacy for IT in the public sector. 

Learn more about the Technology Champion Award program and past recipients at www.NASCIO.org/awards/ntc/.

Nominations for the NASCIO Technology Champion Award opened December 9 at www.NASCIO.org. Deadline for submissions is January 22.


Upcoming Webinar: Technology Forecast 2016

NASCIO and the Public Technology Institute (PTI) are coming together to share the 2016 technology priorities, issues and trends for state and local governments.

Technology Forecast 2016:  What State and Local Government Technology Officials Can Expect

Wednesday, January 13 | 2:00-3:00 p.m. Eastern
  • State of the States 2016: Presented by Doug Robinson, NASCIO Executive Director.
     
  • What's In and What's Out for Cities and Counties: Presented by Alan Shark, PTI Executive Director
Register for the webinar here.


The IT Factor Award Goes To ...

The Commonwealth of Virginia for their video Enhancing Customer Service through the Mobile Collectors Application

NASCIO members, friends and state government-supporters cast 750 votes for their favorite video; the Mobile Collectors video which received 38% of the vote. The runner up was the State of Minnesota for their video Connecting 100,000 Minnesotans with Jobs: Using Technology to Transform Government State of Minnesota

Thank you to all who participated! The IT Factor Award honors the creativity and originality of "acceptance" videos created by the recipients of the NASCIO State IT Recognition Awards. The videos were shown at the Awards Dinner during the 2015 NASCIO Annual Conference this past October in Salt Lake City, Utah.

Award Recipient Spotlights
The NASCIO State IT Recognition Awards honor outstanding technology achievements in state government. Projects selected as 2015 award recipients will be highlighted in NASCIO Connections as examples of best practices in order to promote innovation and foster better government.

Award submissions from 2001 to present can be found in the award library.
Digital Government: Government to Business 

 
Commonwealth of Virginia
Enhancing Customer Service through the Mobile Collectors Application

Contact: Sharon L. Kitchens, Chief Technology Officer, Virginia Department of Taxation | 
804.786.2001 | sharon.kitchens@tax.virginia.gov


The Virginia Department of Taxation (TAX) field collection representatives work out of their homes across the state. They visit businesses to resolve delinquent debt cases that are complex and often involve large dollar amounts, spending several hours a day preparing paperwork to be processed at TAX headquarters in Richmond. It took 10-14 days from the time a check was received for the check to be deposited and posted to a taxpayer's account.

TAX developed a new mobile collectors application that has significantly changed the way staff interacts with businesses that owe money to the commonwealth. It is cutting-edge technology that quickly proved to be a positive tool for the state and the business community. The application, used on iPad devices, enables field collectors to work smarter and save thousands of hours each year.

Read the executive summary and full submission here.
Information Communications Technology Innovations

State of Minnesota 
Connecting 100,000 Minnesotans with Jobs: Using Technology to Transform Government

Contact: Cathy Russell, Director of Application, Development and Support, MN.IT Services | 651.259.7041 | cathy.russell@state.mn.us

MN.IT Services is the Information Technology (IT) agency for Minnesota's executive branch. Staff of nearly 2,100 dedicated and innovative IT professionals work in over 90 physical locations, including 22 agency-based offices.

Two of the offices, MN.IT DEED and MN.IT DHS, are embedded within Minnesota's Department of Employment and Economic Development (DEED) and Department of Human Services (DHS). These offices exclusively serve those agency businesses.

From January 2011 until December 2014, staff from MN.IT DEED and MN.IT DHS engaged in a collaborative project with business partners and end-users from DEED and DHS, and other employment and training service providers across the state. This project would improve Workforce One (WF1), an existing web-based case management application that provided job search and training services for more than 100,000 eligible Minnesotans, and tracked required data for state and federal compliance. WF1 is used daily by approximately 2,000 job counselors in DEED Workforce Service Areas, counties and independent non-profit employment service providers statewide.

The successful WF1 project improved access to job searches, training and reports, allowing job counselors to help more unemployed Minnesota citizens find better jobs more quickly than ever.

Read the executive summary and full submission here.
Watch on Washington
from NASCIO Director of Government Affairs Yejin Cooke
Terrorist attacks heighten security concerns and access to encrypted devices 
In the wake of the Paris attacks, Capitol Hill leaders have turned their attention to the communication channels and methods employed by terrorist groups like the Islamic State in Iraq and Syria (ISIS). CIA Director John Brennan and Senator Diane Feinstein (D-Calif.) are arguing for access to encrypted phones and messages and House Homeland Security Committee Chairman Michael McCaul (R-Texas) is also speaking about ISIS saying that it was likely that the Paris attacks were coordinated via encrypted communications. Senate Intelligence Committee Chairman Richard Burr (R-N.C.) said: "we need to begin the debate on what we do on encrypted networks," and Senator John McCain (R- Ariz.) has vowed to hold hearings on the issue of access to encrypted devices; he chairs the Senate Armed Services Committee. Previous discussions around government access to encrypted communications has been contentious and the Obama Administration in October publicly announced that it would not seek a legislative solution that would require companies to decrypt data for law enforcement. It is uncertain whether a legislative measure will emerge from these discussions.

Federal government funding - where are we now?
Congressional members are out this week for the Thanksgiving recess but they're probably taking work home with them. Funding for the government runs out on December 11 and while a new budget agreement that established top line spending levels has been signed by the President, appropriators in both chambers have yet to pass all 12 spending bills in regular order. Last week, the Senate started debate on the Transportation-Housing and Urban Development (T-HUD) appropriations bill following passage of the Military Construction - Veterans Affairs (Mil Con-VA) bill the previous week. Several amendments were offered to the T-HUD appropriations bill that focused on restricting funding to refugees from certain countries, including Syria, which complicates its path for passage. Congress will likely pass another continuing resolution if it is unable to complete an omnibus package before the December 11 deadline.

NASCIO hosts All States Call on FirstNet; dot gov; and secret clearances
On November 17, NASCIO hosted an All States Call focused on FirstNet. FirstNet representatives Ed Parkinson (Director of Government Affairs) and Justin Shore (Counsel) said that FirstNet was on track to release their RFP by the end of the 2015 calendar year. After final bids are selected, FirstNet will present state plans to each states governor, likely in the second quarter of 2017. A governor has two ways to opt in (active acceptance or passive silence) and if the governor opts out, he/she must provide contemporaneous notice to FirstNet, the FCC, and the NTIA. Doug Robinson discussed potential price increases to a state's use of dot gov and also urged members to initiate the secret clearance process early as it could take months. NASCIO members can access call notes and presentations here (NASCIO Community login required).

Auto industry says connected cars don't need new cybersecurity mandates
On November 18, 2016, the House Oversight Committee's Subcommittee on Information Technology held a hearing on the Internet of Cars the purpose of which was to "highlight how the automotive industry is tackling...cybersecurity, spectrum, and privacy" and "to give members... an opportunity to learn about vehicle-to-vehicle communications technology."

Representatives from US DOT, GM, Toyota, Tesla and others served on the panel where agreement focused on the unnecessariness of cybersecurity mandates specific to the auto industry. Different from the group was Khaliah Barnes, Associate Director, Electronic Privacy Information Center, who voiced support for the SPY Car Act which imposes cybersecurity requirements on automakers. Toyota's VP of connected services and product planning, Sandy Lobenstein, stated support for criminal penalties for car hacking. Click here to view the hearing.
Meet Our Newest Members
New Chief Information Officers:
  • David Bishop, Interim Chief Technology Officer
    District of Columbia
     
  • Michael Hussey, Chief Information Officer
    State of Utah
     
  • Rich Kliethermes, Chief Information Officer
    State of Missouri
     
  • Morgan Reed, State Chief Information Officer
    State of Arizona
     
  • Keith Werner, Acting State Chief Information Officer
    State of North Carolina
Committee and Working Group Updates

The December Cybersecurity Committee call will feature a presentation from David Behen, Mark Raymond and Doug Robinson discussing the year behind and the year ahead in cybersecurity.

The State IT Procurement Modernization Committee continues to work on the NASCIO procurement modernization campaign for 2016. Members of the NASCIO Executive Committee have provided procurement examples to help the campaign and others are desired. Please contact Meredith Ward at mward@NASCIO.org if you are interested in providing examples.

In November, a new charter for the committee was approved by NASCIO's Executive Committee and includes new goals and objectives for the committee, such as:
  • Advocate for IT procurement reforms and modernize practices through proactive advocacy and education
  • Outreach to other state officials, state legislatures, like-minded state associations and industry partners to work together on procurement reform
  • Issue calls for reform and hold education webinars, briefings and presentations
NASCIO: Making Connections
NASCIO Executive Director Doug Robinson attended or spoke at the following events in November and December:
  • GLOBAL Justice Information Sharing Initiative Federal Advisory Committee, November 4-5 in Washington, DC
  • National Academy of Public Administration, December 3 in Arlington, Va.
  • CIO Solutions Gallery, December 9 at the Ohio State University in Columbus, Ohio
  • The Council of State Governments National Conference, December 11 in Nashville, Tenn.
  • The National Governors Association Cybersecurity Council, December 14 in Washington, DC
NASCIO Program Director for Enterprise Architecture and Governance Eric Sweden attended Public Health Institute, November 4 in Atlanta, Ga.
NASCIO Committee and Working Group Schedule
  • Cybersecurity Committee
    Tuesday, December 15 at 2 p.m. Eastern 
  • Executive Committee
    Thursday, January 7 at 4 p.m. Eastern 
  • State IT Procurement Modernization Committee
    Wednesday, January 13 at 2 p.m. Eastern 
  • Corporate Leadership Council
    - Wednesday, January 20 at 3 p.m. Eastern 
  • Broadband and Telecommunications Committee
    Tuesday, January 26 at 2 p.m. Eastern 
Corporate Member Partner Profiles
Each month, NASCIO randomly draws three corporate members to be featured in the monthly newsletter. Click here to view a complete list of NASCIO's corporate partners.
BMC Software
Contact: Cheryl Sullivan 
Title: Sales Director
Address: 2101 City W Blvd, Houston, TX 77042  
Phone: 713.918.3370  
Website:  www.bmc.com

BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization-allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age. Visit www.bmc.com for more information.
Integris Applied
Contact: Leslie Druitt
Title: Founding Principal
Address: 18 Shawnee Ridge Ct, The Woodlands, TX 77382
Phone: 281.705.4895

Our services are designed to address the complexity of shared and competing goals inherent in all service relationships. We provide support for all aspects of establishing and maintaining service relationships, from deal design, procurement advice, negotiation team support and analysis, through to assistance with the structuring of governance and relationship management models, executive mentoring and coaching, and mediation on behalf of the parties' shared interests in the long-term health of the relationship. 

Integris Applied is redefining sourcing for our clients. We rebuild relationships, unlock value and restore trust. With deep roots in the sourcing industry, we have walked in your shoes - as buyers, sellers and advisors. We consult, with perspective.
OpenText
Contact: Gary Underwood 
Title: Director, Solutions Consulting US Public Sector
Address: 700 King Farm Blvd, Ste 600, Rockville, MD 20850
Phone: 423.915.0984 
Website:  www.opentext.com

OpenText, the preeminent enterprise content management software solutions company, helps state, local and federal governments manage and gain the true value of their business content. OpenText is currently helping over 9,500 government managers across all levels deliver improved services, programs and outcomes. Learn more at www.opentext.com.