Why Can't I Login to My SAM Account?
B R Y A N W A L L A C E | P T A C C O U N S E L O R - M I D C O A S T
Effective June 29, 2018 there is a new login process for SAM. A new, multi-factor authentication login will be implemented, as well as a process by which Entity Administrators will be notified when a change is made to their entity’s bank account information.
Current SAM.gov username and password will no longer work. Instead, SAM users will be asked to create a Login.gov user account.
All users should be sure to know the email address associated with their current SAM account. Using the same email will allow SAM.gov to automatically migrate roles. If a different email is provided when the new login account is created, roles will need to be reassigned, which could cause delays updating existing registrations.
Click here to setup a Login.gov user account, you will need to enter the email address associated with the SAM.gov username and password, have access to that email to receive a confirmation email from Login.gov, and have a working phone (cell or landline) to receive a security code from Login.gov.
As always, contact your local Maine PTAC counselor if you need assistance or if you have any questions.