May Newsletter
Vol. 6 No. 9

May Greetings-

CONGRATULATIONS are in order for our new Les Clefs d'Or members and Inn Key Award Winners! These individuals exude the passion to serve. We honor them in this issue and thank them for their continued work in making memorable moments for all their guests and taking our profession to new heights.

Kudos to Patricia Ozburn who was recently interviewed by the Travel Detective, Peter Greenberg at the Marriott Delray.

Happy Reading!

Miguel Pena
President / CEO
Southern Florida Concierge Association


Congratulations to South Florida's newest
Les Clefs d'Or USA
Emmanuella Benavides 
Rosa Rosario

Reo Davis

Concierge of the Year
Hotels under 200 rooms
Margareta Mihajlovic

Concierge of the Year 
Hotels over 200 rooms 
 Martin Padron
Patricia Ozburn hosts Travel Detective Peter Greenberg at the Delray Beach Marriott

Click Here for the full article

Tour Helicopter

TourHelicopter.com has added the world's best tour specific airplane to our fleet. Our AirVan offers up to seven passengers a panoramic view in spacious air-conditioned comfort that rivals the best helicopter experiences. The lower cost of operation enables us to offer much longer tours at a lower cost then possible in our helicopters. Call us for details on our private or group flights in our helicopters and panoramic airplanes. 954-605-8155

To: All our clients

After all these years of serving the public and hotels in one location, we are forced to move locations. We will be moving to North Miami.

We will continue to serve you as always. Our telephone numbers and emails remain the same. Thank you for all your business throughout the years. We remind you that we will be here always for you.

Cordially yours,
Maria Simonetti & Cesar Carrasco

We are happy to announce the winnerof the Aventura Mall quarterly Concierge referral incentive program! The property who directed the most visitors to the Visitor Center during the first quarter of 2018 was Turnberry Isle Miami! Congrats to the team. Also, we are changing the rules effective immediately, please see below.
New Rules
You spoke, we listened... There will be multiple winners instead of one, these will be the tiers:
1st award: $500
2nd award: $250
3rd award: $150
4th award: $100
Please remember to direct people to the Visitor Center, located near Apple, this is the only desk we have at the moment.Thank you all for your participation.Have a fabulous rest of the week. Click here to find out about our fabulous events.
Viviana Palomino
Tourism & Marketing Manager

May Birthdays
05/01 Camilla Sumrall, Surcomber
05/02 Viviana Palomino, Aventura Mall
05/04 Sneiderh Barallobre, FAENA House
05/04 Mark Warren, Four Seasons Surf Club
05/06 Maria Victoria Atehortua, W South Beach
05/07 Keston Superville
05/07 Priscilla Mendonca, St. Regis Residences
05/08 Ray Garcia, Ritz Carlton Key Biscayne 
05/10 Orlando Marquez, Fontainebleau
05/11 Marjorie Sabbat, Marriott Biscayne Bay
05/13 Pedro Alvarado, Riviera Hotel  

Cinco de Mayo
Mary Brickell Village
Downtown, Miami, FL
Celebrate Cinco de Mayo and Mexico's independence at places all around Miami. In Mary Brickell Village you'll find a block party with two stages for music, mariachi bands, an eight-foot-tall piñata, and of course lots of tequila and Mexican food. General admission tickets are $10 if you buy them in advance. 
Rolling Loud Festival
MAY 11-13
Hard Rock Stadium
Miami Gardens, Miami 
Featuring an incredible lineup of the biggest stars in hip-hop, the three-day Rolling Loud Festival returns to Miami. This year it will be at Hard Rock Stadium in Miami Gardens and headliners include J. Cole, Travis Scott and Future, as well as a long list of impressive acts set to take the stage. Tickets start at $299 for admission to all three days of the festival. 
New Times Brew at the Zoo 
MAY 12  
Zoo Miami  
Homestead, FL
Throw a few cold ones back and enjoy live music at the Miami New Times' and Zoo Miami's annual Brew at the Zoo. From 7 p.m. to 11 p.m., sample more than 100 kinds of beer from all around the world. General admission tickets start at $25 in advance and $40 at the door. VIP tickets start at $50.

Mother's Day
MAY 13 
Various Locations
Miami, FL
Celebrate mom by treating her to a weekend trip to Miami or a special Sunday brunch! Here are a few ideas to get you started: Where to Celebrate Mother's Day in Miami

Miami Marlins
vs. Philadelphia
May 2: 7:10PM

vs. Atlanta
May 10: 7:10PM
May 11: 7:10PM
May 12: 7:10PM
May 13: 7:10PM

vs. LA Dodgers
May 15: 7:10PM
May 16: 7:10PM
May 17: 12:10PM

Marlins Park 
501 Marlins Way   
Miami, FL 33125 

Fun Home

MAY 2 - MAY 13
Adrienne Arsht PAC
Miami, FL
Recent winner of the Tony Award for Best Musical, Best Score, and Best Book of a Musical, Fun Home tells the story graphic novelist Alison who dives deep into her past to tell the story of her father, a volatile, brilliant, one-of-a-kind man whose temperament and secrets defined her family and her life. Through her work, she relives her unique upbringing in the family's funeral home, her burgeoning sexuality, and the looming, unanswerable questions about her father. Fun Home is a refreshingly honest, wholly original musical about seeing your parents through grown-up eyes.

An Evening with James Comey
MAY 2: 7:30PM 
Adrienne Arsht PAC
Miami, FL
In his forthcoming book, A Higher Loyalty: Truth, Lies and Leadership, former FBI director James Comey shares his never-before-told experiences from some of the highest-stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like, and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of power, and a remarkable lesson in what makes an effective leader.

Florida Grand Opera Florencia  

MAY 4 & 5: 8:00PM 
Adrienne Arsht PAC
Miami, FL
This story of a Brazilian soprano's emotionally fraught journey back to her homeland offers a brilliant display of magical realism-and pushes the operatic form to new limits of imagination.

Jorge Mejia: An Open Book: A Memoir in Music
MAY 4: 8:00PM
Adrienne Arsht PAC
Miami, FL
Befitting a dual words and music release, An Open Book: A Memoir in Music will be celebrated with a reading by Jorge Mejia and performance, featuring the composer at the piano, with the Henry Mancini Institute Orchestra led by Grammy-winning conductor José Serebrier.

MAY 8-13
Adrienne Arsht PAC
Miami, FL
Chicago is the longest running AMERICAN musical and shows no sign of ever slowing down! Set amidst the razzle-dazzle decadence of the 1920s, it tells the story of Roxie Hart, a housewife and nightclub dancer who maliciously murders her on-the-side lover.
Concerts in South Florida
Chotto Matte

1664 Lenox Ave, Miami Beach, FL 33139
An evening at Chotto Matte will give you an experience you will want to repeat, the mix of a contemporary urban environment, spectacle and great cuisine.  The Nikkei cuisine is at the heart of the Chotto Matte experience. It embraces the very best of Nikkei (Japanese - Peruvian) cuisine, with bold eye-catching natural colours and mouth-watering taste sensations.  Nikkei cuisine is all about quality, ingredients and flavours. We care where our food comes from and how it is produced. All our ingredients are natural, locally produced, non. GMO and made with no artificial flavouring.

Le Chick 
310 NW 24th St, Wynwood, Miami, FL
Our approach is straightforward: we source the highest quality ingredients and cook them to perfection. The process begins with all-natural organic chicken, seasoned with herbs and spices cooked on our rotisserie. The chicken is then left to sit on our Green Egg, leaving a unique Smokey flavor that is quick to capture your taste buds.

Hiden (in The Taco Stand)
313 NW 25th St, Miami, FL 33127
This is Hiden, a mysterious omakase restaurant disguised in plain sight. A $130 reservation will get you 16 courses of fish flown overnight from Japan. It's the sister restaurant of the funky Taco Stand, a popular Mexican mini-chain from California that opened in late February.

Penguin Encounter at Miami Seaquarium

Learn about our African penguins at Penguin Isle and immerse yourself in their environment with our all-new penguin encounter! Providing a unique interaction with one of the world's most beloved birds, you can experience them in an intimate setting. You'll have the opportunity to meet and interact with a penguin one-on-one.  
Cycle Party

Cycle Party is a pedal powered party on four wheels! Each of our party bikes can accommodate up to 15 guests, with 10 pedaling and 5 lounging seats. Cycle Party operates in Wynwood Miami, Fort Lauderdale and West Palm Beach.

Museum of Ice Cream (Extended through May)

Remember those crazy ideas you dreamed up as a kid? The Museum of Ice Cream is the place where ideas are transformed into real life experiences. A place where flavors are mysteries, toppings are toys and sprinkles make the world a better place. Our mission is to design environments that bring people together and provoke imagination. 

The Bass (Renovated)
  The Bass is Miami Beach's contemporary art museum. Focusing on exhibitions of international contemporary art, The Bass presents mid-career and established artists reflecting the spirit and international character of Miami Beach. The Bass seeks to expand the interpretation of contemporary art by incorporating disciplines of contemporary culture, such as design, fashion and architecture, into the exhibition program. Recognized for organizing the first solo museum exhibitions in the United States of international artists such as Erwin Wurm, The Bass also presents major exhibitions by influential artists such as El Anatsui, Isaac Julien, Eve Sussman, and Piotr Uklański. The exhibition program encompasses a wide range of media and artistic points of view that bring new thought to the diverse cultural context of Miami Beach.

Top Golf Miami Gardens 

Topgolf is the premier golf entertainment complex where the competition of sport meets your favorite local hangout. You can challenge your friends and family to addictive point-scoring golf games that anyone from the hopeful pro golfer to your neighbor's 7-year-old kid can play year-round. Just picture a 240-yard outfield with dartboard-like targets in the ground. The closer to the center or "bull's-eye" you get and the farther out you hit your microchipped balls, the more points you receive. Score even bigger with Topgolf's extensive food and beverage menu that is sure to impress even the pickiest foodies. It's not golf - it's Topgolf. Give it a shot!

Cache Cleaner Super

Cache Cleaner Super is a one-stop solution for clearing the cache files at one go. It's a no-frills app, which does exactly what is advertised. Unlike the built-in method where you have to clear cache app-wise, this app does all that in one single tap. 


Submit your TripAdvisor reviews to info@sfcaonline.com to be featured in the Maestro. 
Shore Club 
Stayed for a week and had great time..What we really enjoyed is that you feel relax and the staff is not pushy ( they don't see you just as a $$ walking around). At beach hotels in South Beach where we stayed before (5 star hotels) the service might have been better but very annoyed because there is a continuous effort to get your money especially at the pool. Have to mention the BEST EVER CONSIERGE Vachira Perez which made the difference to our stay. She is so friendly and really she knows the best places to suggest. She immediately understands whats your tastes are and suggests the right place..
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