September 14, 2018  |  Issue 23  |  Volume 3

Successful Outcomes
Amerigroup Caseworker Helps Find Solutions for Expectant Mother

Iowa's Managed Care Medicaid system gave an expectant mother the support she needed to make tough medical and financial decisions for her family.

The expectant mother was thrilled when she found out she was expecting twins. But her excitement turned to anxiety when the 23-year old was diagnosed with a condition where both babies shared the same amniotic sac and the same placenta -- a very high risk situation.

Additionally, both babies were diagnosed with major cardiac defects that would require surgery soon after delivery. Doctors recommended the twins undergo surgery at a hospital in Michigan, 12 hours away.

For a young couple with limited financial means, this presented a major hardship. An Amerigroup caseworker helped the couple find a cardiac surgeon much closer to home where family and friends would be able to visit and provide much-needed support.

The twins were delivered by C-section and were taken into surgery soon after. Both are doing well today.

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Iowa Medicaid Contacts
Iowa Medicaid Provider Services
1-800-338-7909
IA Health Link Member Services
1-800-600-4441

1-800-464-9484
IA Health Link Provider Services
1-800-454-3730

1-888-650-3462
Dental Wellness Plan Member Services
1-888-472-2793

1-855-247-6262
Dental Wellness Plan Provider Services
1-888-472-1205

1-855-856-6262

Informational Letters
Informational letters are posted through the Iowa Medicaid Portal Application (IMPA) system and are available on the DHS website  here These letters communicate important policies and procedures for providers and their administrative staff. 

Iowa Medicaid Enterprise | [email protected] | dhs.iowa.gov
100 Army Post Rd., Des Moines, IA 50315