Reminder: Deadline Approaching
June 16, 2016, is the last day for members who transitioned to the IA Health Link on April 1, 2016, to
change their Managed Care Organization (MCO) for any reason
After that members may only change their MCO for reasons of 'Good Cause,' such as their provider not being in their MCO's network.
This date is fast approaching and we want to make sure everyone has a chance to change their MCO if they wish to do so. Please share this information.
New members whose MCO coverage began after April 1, 2016, continue to have 90 days from their choice period end date to change their MCO for any reason. This date can be found on the member's enrollment letter or by calling Iowa Medicaid Member Services.
Members may change their MCO by calling Iowa Medicaid Member Services at 1-800-338-8366 or 515-256-4606 from the Des Moines area, Monday through Friday, 8 a.m. to 5 p.m.
Choice cut-off dates can be viewed