Members will be able to choose their health plan until February 17, 2016, for coverage beginning March 1, 2016. Members will have until May 18, 2016, to make a change for any reason.
Letters reminding members of these key dates for the IA Health Link program, have been sent and will arrive January 8-12, 2016.
A section in the Member Enrollment Handbook listed the Office of the Ombudsman and its telephone number in error. A corrected page to the Enrollment Handbook is also included in this mailing.
Provider training events have now been scheduled in 11 cities across the state. For detailed information on these events see
Informational Letter 1600-MC Find a provider training event near you and
Providers are encouraged to continue working with the three MCOs to complete contracts and credentialing requirements in time for the anticipated March 1 launch date. Find the
MCO contacts here. Iowa providers have signed more than 77,000 contracts with the MCOs. Each plan has enrolled over 73 percent of the currently active fee-for-service Iowa providers in their network.
Resources and Tools:
Help get the word out in your community!
Iowa Medicaid has scheduled several member training events in communities across Iowa. Promotional flyers are available below. These can be printed and posted at clinics, on community bulletin boards and used as handouts.
The IA Health Link toolkits are full of useful resources including FAQs, social media posts, images, important links and more. They have been updated with the most recent and accurate information on implementation and MCO choice options. View the links below.
Informational letters are posted through the Iowa Medicaid Portal Application (IMPA) system and are available on the DHS website here.These letters communicate important policies and procedures for providers and their administrative staff. Providers should watch closely for updates during the transition period.
All currently enrolled providers can continue to see Medicaid members and receive current reimbursement through Iowa Medicaid during the transition period. See Informational Letter 1594-MC.
If you're a provider of behavioral health services, please find an important update on this transition in Informational Letter 1597.